WU stuck on uploading

[kailu]

Hi there,

04:44:15:I1:WU59:Completed 4950000 out of 5000000 steps (99%)
04:45:29:I1:WU59:Completed 5000000 out of 5000000 steps (100%)
04:45:29:I1:WU59:Saving result file ../logfile_01.txt
04:45:29:I1:WU59:Saving result file dhdl.xvg
04:45:29:I1:WU59:Saving result file frame18.gro
04:45:29:I1:WU59:Saving result file frame18.xtc
04:45:29:I1:WU59:Saving result file md.log
04:45:29:I1:WU59:Saving result file science.log
04:45:29:I1:WU59:Saving result file state.cpt
04:45:29:I1:WU59:Folding@home Core Shutdown: FINISHED_UNIT
04:45:30:I1:WU59:Core returned FINISHED_UNIT (100)
04:45:30:I1:WU59:Uploading WU results
04:45:30:I1:WU59:Uploading WU results
04:45:30:I1:WU59:Uploading WU results

The WU has already stuck on the Uploading for about one day. Could you give me some advice?

[Joe_H]

There is additional information that would be useful to help determine what the problem might be. One if the WU identification - Project, Run, Clone and Gen. The second would be not filtering out the connection made to start the upload. That would be a line that looks similar to this:

Code: Select all

07:15:56:I1:OUT1593:> POST https://vav21.fah.temple.edu/api/results HTTP/1.1

That is the client opening a connection to a server before uploading.

[kailu]

There is additional information that would be useful to help determine what the problem might be. One if the WU identification - Project, Run, Clone and Gen. The second would be not filtering out the connection made to start the upload. That would be a line that looks similar to this:

Code: Select all

07:15:56:I1:OUT1593:> POST https://vav21.fah.temple.edu/api/results HTTP/1.1

That is the client opening a connection to a server before uploading.

Hi Joe,

I tried to restart the client, and the console's like:

Code: Select all

11:44:12:W :CON1:DNS lookup failed for api.foldingathome.org
11:44:12:E :OUT1:Failed response: CONNECT
11:44:12:I1:WU59:Uploading WU results
11:44:12:W :CON2:DNS lookup failed for vav21.fah.temple.edu
11:44:12:E :OUT2:Failed response: CONNECT
11:44:12:I1:WU59:Uploading WU results
11:44:12:W :CON3:DNS lookup failed for vav24.fah.temple.edu
11:44:12:E :OUT3:Failed response: CONNECT
11:44:12:I1:WU59:Uploading WU results
11:44:12:W :CON4:Exception: Failed to connect to 129.32.209.201:443: Network is unreachable

P.S. Several WUs are finished and uploaded after the WU59.

[Joe_H]

Okay, that shows attempts to connect to 3 different servers at Temple. The first two are failing due to DNS lookups failing. Those are provided by your OS, not something within the folding client. So for some reason the DNS sites you are using are not resolving those addresses. The third attempt is by IP address, possibly included as an additional collection server, that failed because the server has been down for several months. But both vav21 and vav24 are up and sending and receiving WUs.

The first failed DNS lookup also points to problems with your DNS, but I am not certain which function was unable to complete at that point. The API services include updating the GPU list and user stats for example.

So you probably need to use a different primary or secondary DNS setting on your system to get the Temple University addresses to resolve and finish the upload. Or whatever you are using for a DNS updates its tables and resolves the addresses for you. It may depend on where the system is located, your posts to this forum come from IP addresses in two different locations, one of which has a full firewall on network access.

[arisu]

Try changing your primary DNS to 8.8.8.8 and secondary DNS to 8.8.4.4 (Google's DNS servers). Then you will find out if it's your DNS server blocking FAH.

[kailu]

Joe and arisu, many thanks. The problem has been resolved.