Stats not updating

John_Weatherman · Post by **John_Weatherman** » Thu Jul 03, 2014 3:15 pm

Team stats are lagging -
me - John_Weatherman
Last updated: Thu Jul 3 07:00:14 PDT

Team - MarleneBraunMemorial
01:43:06 July 03, 2014

http://fah-web2.stanford.edu/cgi-bin/ma ... mnum=48913

Can someone have a look at it?

Post by **bruce** » Thu Jul 03, 2014 6:30 pm

Code: Select all

Report generated on 	11:28:14 July 03, 2014
Date of last work unit 	2014-07-03 11:14:38

It's now 11:29.

I don't see a problem.

panthro1971-2 · Post by **panthro1971-2** » Tue Jul 08, 2014 1:10 am

It is happening something with Kakao?.....I am only getting zeroes where the data were. And no clock ticking about time of next update.....

Post by **bruce** » Tue Jul 08, 2014 2:07 am

This forum provides answers regarding Stanford and it's servers. The official stats from Stanford were updated on schedule. They provide the raw data that's available to 3rd party stats sites, including Kakao.
http://fah-web.stanford.edu/cgi-bin/mai ... =userstats
http://fah-web.stanford.edu/cgi-bin/mai ... =teamstats

If there's a problem with Kakao's stats, you'll have to ask them directly.

billford · Post by **billford** » Sat Jul 12, 2014 7:41 am

Three update runs missed (as at 07:40 UTC):

Last updated: Fri Jul 11 21:00:02 PDT 2014
Sat Jul 12 04:00:02 UTC 2014

Kakao seems to agree- zero points for last update (07:00 UTC).

bollix47 · Post by **bollix47** » Sat Jul 12, 2014 9:41 am

Seeing the same here ... I will notify the appropriate people if nothing changes in the next hour. It is the middle of the night at Stanford so I expect a resolution may not happen until later in the day.

EDIT: PG notified.

billford · Post by **billford** » Sat Jul 12, 2014 9:48 am

OK, thanks.

panthro1971-2 · Post by **panthro1971-2** » Sat Jul 12, 2014 11:14 am

Same here: Kakao on zeroes and Official Stanford Stats not updating......

......

Kent Irwin · Post by **Kent Irwin** » Sat Jul 12, 2014 12:45 pm

Same here.

Post by **VijayPande** » Sat Jul 12, 2014 1:59 pm

Thanks. We're on it.

billford · Post by **billford** » Sat Jul 12, 2014 2:08 pm

Some numbers changing now, thanks

billford · Post by **billford** » Sat Jul 12, 2014 4:43 pm

The 16:00 UTC update doesn't seem to have happened:

Last updated: Sat Jul 12 08:00:09 PDT 2014
Sat Jul 12 15:00:09 UTC 2014

and no points credited since 15:00 UTC. (I find the points usually show up on NaCl only a few minutes into the update).

Or is the server being worked on?

artoar_11 · Post by **artoar_11** » Sat Jul 12, 2014 5:06 pm

Latest update (16:00 UTC) of Kakao statistics is successfully.

billford · Post by **billford** » Sat Jul 12, 2014 5:14 pm

Agreed, but that was with the "missing" official stats, which haven't been updated, and didn't include what would have been uploaded after 15:00 UTC update.

(I can't tell from points, but I'm 8 or 9 NaCl WU's short in the WU count)

bollix47 · Post by **bollix47** » Sat Jul 12, 2014 6:22 pm

I've asked PG to take another look as I can see no official updates for the past 3 hours.

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