Stats not updating

[bollix47]

I've notified PG that an update file may have been missed following the recent stats problem ... hopefully this will be resolved "soon".

[stevehat1]

I've notified PG that an update file may have been missed following the recent stats problem ... hopefully this will be resolved "soon".

Thanks bollix47.

I'm in about the same situation as DocJonz. I have 2x 7970's and 3x 7950's that were all on 13000/13001's during the down time, so still waiting on about 650K.

Any help in recovering those points is greatly appreciated

[Joe_H]

kyleb has already posted that he is looking into the missing WU stats earlier in this topic - viewtopic.php?f=18&t=26191&start=45#p262802.

[bruce]

Whenever there has been a major server outage, the crediting process seems to proceed in the following order

1) The server problem is identified and fixed.
2) Collection servers and/or work servers accept uploads that are still on the client's local disk.
3) New work starts to be issued.
4) Credit for new work starts working normally.
5) Some portion of the previously uploaded work is credited. Credit for other old work is still missing.
6) After a few days or maybe even a few weeks, logs for the missing credits are identified and processed manually. (This requires a significant amount of manual research.)

To find those missing WUs, it generally takes one or more persons to identify that they uploaded WU P,R,C,G but it has not been credited. This is a manual operation where the project owner or an assistant confirms (A) that the WU has, in fact, been received and (B) the points have NOT been credited. Then it's a matter of finding the log containing the report of that WU being uploaded and processing those credits. Everybody else who had one or more WUs on the same log will be credited at the same time.

[kyleb]

I'm still working on this, but I expect to get things resolved in the next day.

[kyleb]

OK I think it should be fixed as as soon as stats updates to come into effect. Post if there more issues.

[stevehat1]

Catch up points appear to be in the 10 AM PDT update.

Thanks for taking care of this kyleb!

[DocJonz]

Fixed for me as well - nice job.

[kasi]

Mine is also fixed, thank you.

[Valkyrie]

Not sure if my WU 13001,175,9,2 ever showed up. If a mod could check that would be much appreciated.


Thanks.

[PantherX]

Not sure if my WU 13001,175,9,2 ever showed up. If a mod could check that would be much appreciated.


Thanks.

Is is present in the WU Database:

Hi Valkyrie (team 37412),
Your WU (P13001 R175 C9 G2) was added to the stats database on 2014-04-22 10:15:49 for 43800.6 points of credit.

[panthro1971-2]

Seems like there is a delay or problem with Stats. Getting problems in KakaoStats and Official Stanford Page.....

Maybe someone can chime in or report if there is a general or widespread problem....

[PantherX]

Seems like there is a delay or problem with Stats. Getting problems in KakaoStats and Official Stanford Page...

Can you please specify what the issue is with the Official Stats? I just checked mine and the last update time seems to be correct (Fri Jun 27 17:00:03 UTC 2014).

[John_Weatherman]

Team stats seem to lag, but after checking user stats it updated ... odd. I did refresh the browser on team stats but it did not update (tried on ie8 and SeaMonkey). Kakao stats are correct.

[panthro1971-2]

The issue with the stats was they got stuck for almost a day....Not sure about the cause, but right now seems to be working....