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Login not found.
Posted: Wed Oct 02, 2024 12:50 pm
by wnf
Every time I enter my email and password the message "Login not found."
Every time I try to reset the password the message "Requesting account reset failed"
I am unable to run the projects within my application account.
Re: Login not found.
Posted: Wed Oct 02, 2024 8:26 pm
by calxalot
You are talking about v8 Web Control?
Did you get a verification email after registering?
Note that your fah passkey is not your password.
Creating a passkey does not create an account.
Re: Login not found.
Posted: Thu Oct 03, 2024 12:06 am
by wnf
I also tried to create the account and the errors remain the same.
I did not receive an email confirming the account created. Only the forum confirmation email.
Re: Login not found.
Posted: Thu Oct 03, 2024 2:20 am
by calxalot
Assuming 'yes' it is v8...
Your forum login is not your fah account.
You need to register in Web Control.
If you are not receiving a validate email, please try a different email provider, such as gmail.
This email can be different than any other email you have used for forum, passkey, fah user name.
Do not let a password manager fill in passkey in the Register form.
Please read the guide if you haven't.
https://foldingathome.org/v8-3-client-guide/