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Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 4:10 pm
by fah-toq
Windows 10 Pro 2004 64-bit
Xeon 3.6 GHz
AMD Radeon 5700 XT
FAH 7.6.20

Was folding fine for months, woke up to find the machine crashed/frozen. Rebooted and it was in the middle of a Windows update. Now I can't get it to fold at all. I've tried reinstalling the client and it will fold very very slowly until I reboot and then the FAH client hangs on 'Updating'.

Here is the log from before I reboot.

Code: Select all

*********************** Log Started 2020-10-17T15:55:46Z ***********************
15:55:46:******************************* libFAH ********************************
15:55:46:         Date: Oct 9 2020
15:55:46:         Time: 10:37:10
15:55:46:     Revision: 06b99f7701e0d3f883dd14a78b459ad27da23809
15:55:46:       Branch: master
15:55:46:     Compiler: Visual C++ 2015
15:55:46:      Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Ob3 /Zc:throwingNew /MT
15:55:46:     Platform: win32 10
15:55:46:         Bits: 32
15:55:46:         Mode: Release
15:55:46:****************************** FAHClient ******************************
15:55:46:      Version: 7.6.20
15:55:46:       Author: Joseph Coffland <[email protected]>
15:55:46:    Copyright: 2020 foldingathome.org
15:55:46:     Homepage: https://foldingathome.org/
15:55:46:         Date: Oct 12 2020
15:55:46:         Time: 15:02:06
15:55:46:     Revision: c858fe2a8342bfa3e116e00b394d8dfa322ecd18
15:55:46:       Branch: master
15:55:46:     Compiler: Visual C++ 2015
15:55:46:      Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Ob3 /Zc:throwingNew /MT
15:55:46:     Platform: win32 10
15:55:46:         Bits: 32
15:55:46:         Mode: Release
15:55:46:         Args: --open-web-control
15:55:46:******************************** CBang ********************************
15:55:46:         Date: Oct 9 2020
15:55:46:         Time: 10:29:47
15:55:46:     Revision: ab0a6d9e35982b831a74cb2706c569fe46bac2af
15:55:46:       Branch: master
15:55:46:     Compiler: Visual C++ 2015
15:55:46:      Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Ob3 /Zc:throwingNew /MT
15:55:46:     Platform: win32 10
15:55:46:         Bits: 32
15:55:46:         Mode: Release
15:55:46:******************************* System ********************************
15:55:46:          CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz
15:55:46:       CPU ID: GenuineIntel Family 6 Model 45 Stepping 7
15:55:46:         CPUs: 8
15:55:46:       Memory: 15.95GiB
15:55:46:  Free Memory: 13.37GiB
15:55:46:      Threads: WINDOWS_THREADS
15:55:46:   OS Version: 6.2
15:55:46:  Has Battery: false
15:55:46:   On Battery: false
15:55:46:   UTC Offset: -4
15:55:46:          PID: 2772
15:55:46:          CWD: C:\ProgramData\FAHClient
15:55:46:Win32 Service: false
15:55:46:           OS: Windows 10 Enterprise
15:55:46:      OS Arch: AMD64
15:55:46:         GPUs: 1
15:55:46:        GPU 0: Bus:6 Slot:0 Func:0 AMD:6 Navi 10 [Radeon RX 5600 OEM/5600 XT /
15:55:46:               5700/5700 XT]
15:55:46:         CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll': The
15:55:46:               specified module could not be found.
15:55:46:
15:55:46:***********************************************************************
15:55:46:<config>
15:55:46:  <!-- Folding Slots -->
15:55:46:</config>
15:55:46:Trying to access database...
15:55:46:Successfully acquired database lock
15:55:46:FS00:Initialized folding slot 00: cpu:6 - PAUSED not configured
15:55:46:WARNING:FS01:No CUDA or OpenCL 1.2+ support detected for GPU slot gpu:6:0 Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT].  Disabling.
15:55:47:3:127.0.0.1:New Web session
15:56:29:Set client configured
15:56:30:WU00:FS00:Connecting to assign1.foldingathome.org:80
15:56:30:WU00:FS00:Connecting to assign1.foldingathome.org:80
15:56:30:WU00:FS00:Assigned to work server 130.237.11.145
15:56:30:WU00:FS00:Requesting new work unit for slot 00: cpu:6 - READY from 130.237.11.145
15:56:30:WU00:FS00:Connecting to 130.237.11.145:8080
15:56:31:ERROR:WU00:FS00:Exception: Server did not assign work unit
15:56:31:WU00:FS00:Connecting to assign1.foldingathome.org:80
15:56:31:WU00:FS00:Assigned to work server 130.237.11.145
15:56:31:WU00:FS00:Requesting new work unit for slot 00: cpu:6 - READY from 130.237.11.145
15:56:31:WU00:FS00:Connecting to 130.237.11.145:8080
15:56:32:WU00:FS00:Downloading 3.30MiB
15:56:33:WU00:FS00:Download complete
15:56:34:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:16806 run:13 clone:879 gen:22 core:0xa7 unit:0x0000001c82ed0b915eb41aa181683cf0
15:56:34:WU00:FS00:Downloading core from http://cores.foldingathome.org/win/64bit-avx-256/a7-0.0.19/Core_a7.fah
15:56:34:WU00:FS00:Connecting to cores.foldingathome.org:80
15:56:34:WU00:FS00:FahCore a7: Downloading 6.71MiB
15:56:35:WU00:FS00:FahCore a7: Download complete
15:56:35:WU00:FS00:Valid core signature
15:56:35:WU00:FS00:Unpacked 19.85MiB to cores/cores.foldingathome.org/win/64bit-avx-256/a7-0.0.19/Core_a7.fah/FahCore_a7.exe
15:56:35:WU00:FS00:Unpacked 2.64MiB to cores/cores.foldingathome.org/win/64bit-avx-256/a7-0.0.19/Core_a7.fah/libfftw3f-3.dll
15:56:35:WU00:FS00:Starting
15:56:35:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\ProgramData\FAHClient\cores/cores.foldingathome.org/win/64bit-avx-256/a7-0.0.19/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 706 -lifeline 2772 -checkpoint 15 -np 6
15:56:35:WU00:FS00:Started FahCore on PID 10684
15:56:35:WU00:FS00:Core PID:10708
15:56:35:WU00:FS00:FahCore 0xa7 started
15:56:36:WU00:FS00:0xa7:*********************** Log Started 2020-10-17T15:56:36Z ***********************
15:56:36:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
15:56:36:WU00:FS00:0xa7:       Type: 0xa7
15:56:36:WU00:FS00:0xa7:       Core: Gromacs
15:56:36:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 10684 -checkpoint 15 -np
15:56:36:WU00:FS00:0xa7:             6
15:56:36:WU00:FS00:0xa7:************************************ CBang *************************************
15:56:36:WU00:FS00:0xa7:       Date: Nov 27 2019
15:56:36:WU00:FS00:0xa7:       Time: 03:40:09
15:56:36:WU00:FS00:0xa7:   Revision: d25803215b59272441049dfa05a0a9bf7a6e3c48
15:56:36:WU00:FS00:0xa7:     Branch: master
15:56:36:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
15:56:36:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
15:56:36:WU00:FS00:0xa7:   Platform: win32 10
15:56:36:WU00:FS00:0xa7:       Bits: 64
15:56:36:WU00:FS00:0xa7:       Mode: Release
15:56:36:WU00:FS00:0xa7:************************************ System ************************************
15:56:36:WU00:FS00:0xa7:        CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz
15:56:36:WU00:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 45 Stepping 7
15:56:36:WU00:FS00:0xa7:       CPUs: 8
15:56:36:WU00:FS00:0xa7:     Memory: 15.95GiB
15:56:36:WU00:FS00:0xa7:Free Memory: 12.92GiB
15:56:36:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
15:56:36:WU00:FS00:0xa7: OS Version: 6.2
15:56:36:WU00:FS00:0xa7:Has Battery: false
15:56:36:WU00:FS00:0xa7: On Battery: false
15:56:36:WU00:FS00:0xa7: UTC Offset: -4
15:56:36:WU00:FS00:0xa7:        PID: 10708
15:56:36:WU00:FS00:0xa7:        CWD: C:\ProgramData\FAHClient\work
15:56:36:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
15:56:36:WU00:FS00:0xa7:    Version: 0.0.19
15:56:36:WU00:FS00:0xa7:     Author: Joseph Coffland <[email protected]>
15:56:36:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
15:56:36:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
15:56:36:WU00:FS00:0xa7:       Date: Nov 25 2019
15:56:36:WU00:FS00:0xa7:       Time: 17:12:41
15:56:36:WU00:FS00:0xa7:   Revision: d5b5c747532224f986b7cd02c968ed9a20c16d6e
15:56:36:WU00:FS00:0xa7:     Branch: master
15:56:36:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
15:56:36:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
15:56:36:WU00:FS00:0xa7:   Platform: win32 10
15:56:36:WU00:FS00:0xa7:       Bits: 64
15:56:36:WU00:FS00:0xa7:       Mode: Release
15:56:36:WU00:FS00:0xa7:************************************ Build *************************************
15:56:36:WU00:FS00:0xa7:       SIMD: avx_256
15:56:36:WU00:FS00:0xa7:********************************************************************************
15:56:36:WU00:FS00:0xa7:Project: 16806 (Run 13, Clone 879, Gen 22)
15:56:36:WU00:FS00:0xa7:Unit: 0x0000001c82ed0b915eb41aa181683cf0
15:56:36:WU00:FS00:0xa7:Reading tar file core.xml
15:56:36:WU00:FS00:0xa7:Reading tar file frame22.tpr
15:56:36:WU00:FS00:0xa7:Digital signatures verified
15:56:36:WU00:FS00:0xa7:Calling: mdrun -s frame22.tpr -o frame22.trr -cpt 15 -nt 6
15:56:36:WU00:FS00:0xa7:Steps: first=11000000 total=500000
15:56:36:FS00:Shutting core down
15:56:37:WU00:FS00:0xa7:WARNING:Console control signal 1 on PID 10708
15:56:37:WU00:FS00:0xa7:Exiting, please wait. . .
15:56:38:WU00:FS00:0xa7:Completed 1 out of 500000 steps (0%)
15:56:39:WU00:FS00:FahCore returned: INTERRUPTED (102 = 0x66)
15:56:39:WU00:FS00:Starting
15:56:39:WARNING:WU00:FS00:Changed SMP threads from 6 to 7 this can cause some work units to fail
15:56:39:WARNING:WU00:FS00:AS lowered CPUs from 7 to 6
15:56:39:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\ProgramData\FAHClient\cores/cores.foldingathome.org/win/64bit-avx-256/a7-0.0.19/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 706 -lifeline 2772 -checkpoint 15 -np 6
15:56:39:WU00:FS00:Started FahCore on PID 10772
15:56:39:WU00:FS00:Core PID:10796
15:56:39:WU00:FS00:FahCore 0xa7 started
15:56:40:WU00:FS00:0xa7:*********************** Log Started 2020-10-17T15:56:39Z ***********************
15:56:40:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
15:56:40:WU00:FS00:0xa7:       Type: 0xa7
15:56:40:WU00:FS00:0xa7:       Core: Gromacs
15:56:40:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 10772 -checkpoint 15 -np
15:56:40:WU00:FS00:0xa7:             6
15:56:40:WU00:FS00:0xa7:************************************ CBang *************************************
15:56:40:WU00:FS00:0xa7:       Date: Nov 27 2019
15:56:40:WU00:FS00:0xa7:       Time: 03:40:09
15:56:40:WU00:FS00:0xa7:   Revision: d25803215b59272441049dfa05a0a9bf7a6e3c48
15:56:40:WU00:FS00:0xa7:     Branch: master
15:56:40:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
15:56:40:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
15:56:40:WU00:FS00:0xa7:   Platform: win32 10
15:56:40:WU00:FS00:0xa7:       Bits: 64
15:56:40:WU00:FS00:0xa7:       Mode: Release
15:56:40:WU00:FS00:0xa7:************************************ System ************************************
15:56:40:WU00:FS00:0xa7:        CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz
15:56:40:WU00:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 45 Stepping 7
15:56:40:WU00:FS00:0xa7:       CPUs: 8
15:56:40:WU00:FS00:0xa7:     Memory: 15.95GiB
15:56:40:WU00:FS00:0xa7:Free Memory: 12.92GiB
15:56:40:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
15:56:40:WU00:FS00:0xa7: OS Version: 6.2
15:56:40:WU00:FS00:0xa7:Has Battery: false
15:56:40:WU00:FS00:0xa7: On Battery: false
15:56:40:WU00:FS00:0xa7: UTC Offset: -4
15:56:40:WU00:FS00:0xa7:        PID: 10796
15:56:40:WU00:FS00:0xa7:        CWD: C:\ProgramData\FAHClient\work
15:56:40:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
15:56:40:WU00:FS00:0xa7:    Version: 0.0.19
15:56:40:WU00:FS00:0xa7:     Author: Joseph Coffland <[email protected]>
15:56:40:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
15:56:40:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
15:56:40:WU00:FS00:0xa7:       Date: Nov 25 2019
15:56:40:WU00:FS00:0xa7:       Time: 17:12:41
15:56:40:WU00:FS00:0xa7:   Revision: d5b5c747532224f986b7cd02c968ed9a20c16d6e
15:56:40:WU00:FS00:0xa7:     Branch: master
15:56:40:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
15:56:40:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
15:56:40:WU00:FS00:0xa7:   Platform: win32 10
15:56:40:WU00:FS00:0xa7:       Bits: 64
15:56:40:WU00:FS00:0xa7:       Mode: Release
15:56:40:WU00:FS00:0xa7:************************************ Build *************************************
15:56:40:WU00:FS00:0xa7:       SIMD: avx_256
15:56:40:WU00:FS00:0xa7:********************************************************************************
15:56:40:WU00:FS00:0xa7:Project: 16806 (Run 13, Clone 879, Gen 22)
15:56:40:WU00:FS00:0xa7:Unit: 0x0000001c82ed0b915eb41aa181683cf0
15:56:40:WU00:FS00:0xa7:Digital signatures verified
15:56:40:WU00:FS00:0xa7:Calling: mdrun -s frame22.tpr -o frame22.trr -cpi state.cpt -cpt 15 -nt 6
15:56:40:WU00:FS00:0xa7:Steps: first=11000000 total=500000
15:56:41:WU00:FS00:0xa7:Completed 7 out of 500000 steps (0%)
15:56:47:Saving configuration to config.xml
15:56:47:<config>
15:56:47:  <!-- Slot Control -->
15:56:47:  <power v='FULL'/>
15:56:47:
15:56:47:  <!-- User Information -->
15:56:47:  <passkey v='*****'/>
15:56:47:  <team v='258830'/>
15:56:47:  <user v='Anonymous'/>
15:56:47:
15:56:47:  <!-- Folding Slots -->
15:56:47:  <slot id='0' type='CPU'/>
15:56:47:  <slot id='1' type='GPU'>
15:56:47:    <pci-bus v='6'/>
15:56:47:    <pci-slot v='0'/>
15:56:47:  </slot>
15:56:47:</config>
16:02:33:WU00:FS00:0xa7:Completed 5000 out of 500000 steps (1%)

Re: Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 4:50 pm
by Neil-B
Someone will confirm but I reckon it is a driver issue ... reinstalling the drivers from AMD rather than the ones Windows Update will have installed should get your CPU refolding.

You are running a brand new release of the client ... not sure of formally announced yet but had noticed it was available a day or so ago ... that shouldn't be causing issues as you had the problem before reinstalling client.

Re: Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 4:57 pm
by fah-toq
I have tried both the current new AMD driver and the Windows provided driver released back in May. I have also tried FAH 7.6.13, the last client that was working on this machine and the newest 7.6.20, I get the same results.

Re: Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 5:11 pm
by ajm
I would first uninstall FAH incl. data.
Then the present GPU drivers have to be really deleted, like this: https://www.guru3d.com/files-details/di ... nload.html
Then you can reinstall AMD drivers, and then FAH. And it should work.

Re: Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 5:36 pm
by fah-toq
Uninstalled FAH.
Uninstalled video drivers with Display Driver uninstaller from Safe made.
Let Windows find video card and install recommended driver.
Installed FAH 7.6.20.
It folds, really really slowly, until I reboot and then FAH hangs and FAH Control says 'updating'

Re: Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 6:12 pm
by ajm
I don't see why you always reboot?
After a new installation, it can happen that the first WU only uses 1 CPU (thread). It is annoying but not fatal.
Then please install AMD drivers: https://www.amd.com/en/support/graphics ... rx-5700-xt
Those installed by Windows can be OK, but can also be insufficient (OpenCL support).

Re: Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 7:07 pm
by Joe_H
fah-toq wrote:Let Windows find video card and install recommended driver.
The drivers from MS Windows Update do not include required support for OpenCL. Without OpenCL the F@h client will not detect an usable GPU and will not configure a GPU folding slot. Please follow the directions given to use drivers downloaded directly from AMD which will include OpenCL support.

If you are going to be doing GPU folding, then you will want to disable driver updates through Windows Update and periodically get the drivers from AMD instead.

Re: Windows 10 suddenly stopped folding

Posted: Sat Oct 17, 2020 11:25 pm
by fah-toq
Disabled Windows Update.
Uninstalled FAH.
Uninstalled ALL video drivers with Display Driver Uninstaller from Safe made.
Reboot
Installed radeon-software-adrenalin-2020-20.9.2
which installed driver version 27.20.12029.1000
Reboot
Installed FAH 7.6.20.
Seems to grab a CPU WU but no GPU WU.
GPU says disabled, not sure if that is due to lack of WU or some other problem.
Uninstalled FAH 7.6.20
Reboot
Installed FAH 7.6.13
Grabs a CPU WU and the GPU says Ready (not Disabled)

Reboot (Why all the reboots? This is supposed to a dedicated FAH only system that will be in a remote location.
It needs to come up on its own after a power outage and start folding again)

Regardless of whether I have 7.6.20 or 7.6.13 installed neither one now launches on boot. I have to manually
click the icon on the desktop. And yes, I tired adding to the Windows Startup items but it didn't matter. Can no longer get the client to launch on its own.

No matter. Giving up for the evening. Going to see if it grabs a GPU WU over night or not.

Re: Windows 10 suddenly stopped folding

Posted: Sun Oct 18, 2020 5:30 am
by ajm
By default, after an installation, the Power Slider will be on "Light" and FAH will then only fold on the GPU when the computer is idle. You just have to put the slider on "Full", either in WebControl or in FAHControl.
I would stick to 7.6.13 for now.
You may also be the victim of a problem that appears when you install FAH with a non-admin user on Windows. If this is folding rig, please install FAH using a standard admin-user (not the Administrator user, just a standard admin-user) and just accept all default configuration options during installation.
It would be nice to see your new log.

Re: Windows 10 suddenly stopped folding

Posted: Sun Oct 18, 2020 6:22 am
by PantherX
ajm wrote:...You may also be the victim of a problem that appears when you install FAH with a non-admin user on Windows. If this is folding rig, please install FAH using a standard admin-user (not the Administrator user, just a standard admin-user) and just accept all default configuration options during installation...
The new version (V7.6.20 or newer) would fix this issue since the new defaults would be:
Installation: C:\Program Files (x86)\FAHClient
Data: C:\ProgramData\FAHClient

Thus, any user can install it once with Admin permissions and then any user should be able to run it assuming that the shortcuts are correctly done :)

Re: Windows 10 suddenly stopped folding

Posted: Mon Oct 19, 2020 1:59 am
by fah-toq
Just to close out this thread,

I was getting nvcuda.dll and missing OpenCL errors in the logs. On a whim I installed the NVidia CUDA software, rebooted and now the CPU and the AMD GPU are grabbing WUs and folding on 7.6.20. <shrug> Don't care, its folding. Still not folding on startup, but don't care, its folding. So far behind on points now need to fold for a bit to catch back up.

Re: Windows 10 suddenly stopped folding

Posted: Mon Oct 19, 2020 4:19 am
by PantherX
I am glad that you solved the issue... however, that's a very unusual method and one that I wouldn't think was possible. However, who am I to question the IT Gods.

The nvcuda.dll error in your log is expected since you have and AMD GPU and that error is only for CUDA detection. Given that you don't have Nvidia GPU, we won't recommend you to install any Nvidia drivers or CUDA software package.

Re: Windows 10 suddenly stopped folding

Posted: Mon Nov 02, 2020 11:19 am
by Neil-B
@Joe_H (and others Mods/Helpers) ... This "Install Cuda fix for OpenCL issues on AMD GPUs" has actually worked for another folder using Win 10 and AMD GPU as discussed on Discord ... @muziqaz has I believe reported this "upstairs" so hopefully being investigated but for the moment may be worth using as a "Hail Mary" when trying to resolve AMD OpenCL issues? ... No guarantees but it may help :) ... even if it is just madness ;)

Re: Windows 10 suddenly stopped folding

Posted: Tue Nov 03, 2020 1:38 am
by russell_heater
I have the exact same problem. Card is AMD Radeon Rx 5700 XT. I'm going to try the hack mentioned above...

Re: Windows 10 suddenly stopped folding

Posted: Tue Nov 03, 2020 1:51 am
by russell_heater
The CUDA package is large, and intended for software development. I unchecked everything except the Runtime and the Driver. No dice, still fails.