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Can't connect / New Install / Windows / No log file

Posted: Wed Jul 01, 2020 1:57 pm
by whatever2020
I got FAH running for a couple of months then it stopped. So, I removed the app using the Windows Add/Remove but kept the "data". Then I downloaded the client, ran the install, and it appeared to install and begin running correctly. However....

FAHControl Advanced Control is grayed out with an alternating display from:
Client: local Connecting Inactive
to
Client: local Updating Inactive
Folding@home Web Control has a popup stating:
Folding@home Disconnected
The Folding@home software on your computer has most likely stopped.

Please restart it, then reload this page.
I'm unable to locate a log file - the Windows instructions don't work for me....

I suspect there's something really simple, like an IP address or something?

Re: Can't connect / New Install / Windows / No log file

Posted: Wed Jul 01, 2020 2:39 pm
by ajm
You might try to do what the Web Control is saying. You can quit FAH in the taskbar:

Image

Then restart it by double-clicking the FAH icon that should be on your desktop.

If that doesn't work, I would try to uninstall it incl data and reinstall. Are you sure that there is no %AppData%\FAHClient folder?

Re: Can't connect / New Install / Windows / No log file

Posted: Wed Jul 01, 2020 3:28 pm
by whatever2020
Thank you. This did the trick!
I would try to uninstall it incl data and reinstall.
The critical difference was "uninstall including data".

Doh!

Re: Can't connect / New Install / Windows / No log file

Posted: Wed Jul 01, 2020 4:12 pm
by Joe_H
Probably some setting in the old configuration that was incorrect, or you ran into a bug in the change from an older version of the client to the current one. Removing the data also removes the old settings files.