Folding Forum

Posted: **Tue Apr 28, 2020 11:41 am**

Hi,

Just noticed one of my first work units that failed to send. Thought I would report it here. Is there any other info I should provide to be helpful in this case (and future cases)?

Code: Select all

******************************* Date: 2020-04-28 *******************************
08:33:20:WARNING:WU00:FS00:Exception: Failed to send results to work server: Transfer failed
08:33:28:WARNING:WU00:FS00:Server did not like results, dumping

Code: Select all

23:14:41:WU01:FS00:Connecting to 40.121.152.108:8080
23:14:41:WU00:FS00:Starting
23:14:41:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Jason\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 706 -lifeline 8480 -checkpoint 30 -np 8
23:14:41:WU00:FS00:Started FahCore on PID 17928
23:14:41:WU00:FS00:Core PID:2424
23:14:41:WU00:FS00:FahCore 0xa7 started
23:14:42:WU00:FS00:0xa7:*********************** Log Started 2020-04-27T23:14:41Z ***********************
23:14:42:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
23:14:42:WU00:FS00:0xa7:       Type: 0xa7
23:14:42:WU00:FS00:0xa7:       Core: Gromacs
23:14:42:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 17928 -checkpoint 30 -np
23:14:42:WU00:FS00:0xa7:             8
23:14:42:WU00:FS00:0xa7:************************************ CBang *************************************
23:14:42:WU00:FS00:0xa7:       Date: Oct 26 2019
23:14:42:WU00:FS00:0xa7:       Time: 01:38:25
23:14:42:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
23:14:42:WU00:FS00:0xa7:     Branch: master
23:14:42:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
23:14:42:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
23:14:42:WU00:FS00:0xa7:   Platform: win32 10
23:14:42:WU00:FS00:0xa7:       Bits: 64
23:14:42:WU00:FS00:0xa7:       Mode: Release
23:14:42:WU00:FS00:0xa7:************************************ System ************************************
23:14:42:WU00:FS00:0xa7:        CPU: Intel(R) Core(TM) i7-4790S CPU @ 3.20GHz
23:14:42:WU00:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 60 Stepping 3
23:14:42:WU00:FS00:0xa7:       CPUs: 8
23:14:42:WU00:FS00:0xa7:     Memory: 7.89GiB
23:14:42:WU00:FS00:0xa7:Free Memory: 4.94GiB
23:14:42:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
23:14:42:WU00:FS00:0xa7: OS Version: 6.2
23:14:42:WU00:FS00:0xa7:Has Battery: false
23:14:42:WU00:FS00:0xa7: On Battery: false
23:14:42:WU00:FS00:0xa7: UTC Offset: -6
23:14:42:WU00:FS00:0xa7:        PID: 2424
23:14:42:WU00:FS00:0xa7:        CWD: C:\Users\Jason\AppData\Roaming\FAHClient\work
23:14:42:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
23:14:42:WU00:FS00:0xa7:    Version: 0.0.18
23:14:42:WU00:FS00:0xa7:     Author: Joseph Coffland <[email protected]>
23:14:42:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
23:14:42:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
23:14:42:WU00:FS00:0xa7:       Date: Oct 26 2019
23:14:42:WU00:FS00:0xa7:       Time: 01:52:30
23:14:42:WU00:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
23:14:42:WU00:FS00:0xa7:     Branch: master
23:14:42:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
23:14:42:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
23:14:42:WU00:FS00:0xa7:   Platform: win32 10
23:14:42:WU00:FS00:0xa7:       Bits: 64
23:14:42:WU00:FS00:0xa7:       Mode: Release
23:14:42:WU00:FS00:0xa7:************************************ Build *************************************
23:14:42:WU00:FS00:0xa7:       SIMD: avx_256
23:14:42:WU00:FS00:0xa7:********************************************************************************
23:14:42:WU00:FS00:0xa7:Project: 16413 (Run 1023, Clone 0, Gen 4)
23:14:42:WU00:FS00:0xa7:Unit: 0x0000000403854c135e9a98a1e0fb7588
23:14:42:WU00:FS00:0xa7:Reading tar file core.xml
23:14:42:WU00:FS00:0xa7:Reading tar file frame4.tpr
23:14:42:WU00:FS00:0xa7:Digital signatures verified
23:14:42:WU00:FS00:0xa7:Calling: mdrun -s frame4.tpr -o frame4.trr -x frame4.xtc -cpt 30 -nt 8
23:14:42:WU00:FS00:0xa7:Steps: first=1000000 total=250000
23:14:43:WU00:FS00:0xa7:Completed 1 out of 250000 steps (0%)
23:14:47:WU01:FS00:Upload 29.03%
23:14:53:WU01:FS00:Upload 84.19%
23:14:54:WU01:FS00:Upload complete
23:14:54:WU01:FS00:Server responded WORK_ACK (400)
23:14:54:WU01:FS00:Final credit estimate, 3914.00 points
23:14:54:WU01:FS00:Cleaning up
23:20:16:WU00:FS00:0xa7:Completed 2500 out of 250000 steps (1%)
23:25:49:WU00:FS00:0xa7:Completed 5000 out of 250000 steps (2%)
23:31:23:WU00:FS00:0xa7:Completed 7500 out of 250000 steps (3%)
23:36:56:WU00:FS00:0xa7:Completed 10000 out of 250000 steps (4%)
23:42:30:WU00:FS00:0xa7:Completed 12500 out of 250000 steps (5%)
23:48:05:WU00:FS00:0xa7:Completed 15000 out of 250000 steps (6%)
23:53:39:WU00:FS00:0xa7:Completed 17500 out of 250000 steps (7%)
23:59:12:WU00:FS00:0xa7:Completed 20000 out of 250000 steps (8%)
00:04:46:WU00:FS00:0xa7:Completed 22500 out of 250000 steps (9%)
00:10:20:WU00:FS00:0xa7:Completed 25000 out of 250000 steps (10%)
00:15:55:WU00:FS00:0xa7:Completed 27500 out of 250000 steps (11%)
00:21:28:WU00:FS00:0xa7:Completed 30000 out of 250000 steps (12%)
00:27:03:WU00:FS00:0xa7:Completed 32500 out of 250000 steps (13%)
00:32:36:WU00:FS00:0xa7:Completed 35000 out of 250000 steps (14%)
00:38:09:WU00:FS00:0xa7:Completed 37500 out of 250000 steps (15%)
00:43:46:WU00:FS00:0xa7:Completed 40000 out of 250000 steps (16%)
00:49:21:WU00:FS00:0xa7:Completed 42500 out of 250000 steps (17%)
00:54:54:WU00:FS00:0xa7:Completed 45000 out of 250000 steps (18%)
01:00:28:WU00:FS00:0xa7:Completed 47500 out of 250000 steps (19%)
01:06:02:WU00:FS00:0xa7:Completed 50000 out of 250000 steps (20%)
01:11:36:WU00:FS00:0xa7:Completed 52500 out of 250000 steps (21%)
01:17:11:WU00:FS00:0xa7:Completed 55000 out of 250000 steps (22%)
01:22:45:WU00:FS00:0xa7:Completed 57500 out of 250000 steps (23%)
******************************* Date: 2020-04-28 *******************************
01:28:19:WU00:FS00:0xa7:Completed 60000 out of 250000 steps (24%)
01:33:52:WU00:FS00:0xa7:Completed 62500 out of 250000 steps (25%)
01:39:26:WU00:FS00:0xa7:Completed 65000 out of 250000 steps (26%)
01:45:02:WU00:FS00:0xa7:Completed 67500 out of 250000 steps (27%)
01:50:35:WU00:FS00:0xa7:Completed 70000 out of 250000 steps (28%)
01:56:09:WU00:FS00:0xa7:Completed 72500 out of 250000 steps (29%)
02:01:44:WU00:FS00:0xa7:Completed 75000 out of 250000 steps (30%)
02:07:18:WU00:FS00:0xa7:Completed 77500 out of 250000 steps (31%)
02:12:52:WU00:FS00:0xa7:Completed 80000 out of 250000 steps (32%)
02:18:28:WU00:FS00:0xa7:Completed 82500 out of 250000 steps (33%)
02:24:02:WU00:FS00:0xa7:Completed 85000 out of 250000 steps (34%)
02:29:36:WU00:FS00:0xa7:Completed 87500 out of 250000 steps (35%)
02:35:10:WU00:FS00:0xa7:Completed 90000 out of 250000 steps (36%)
02:40:44:WU00:FS00:0xa7:Completed 92500 out of 250000 steps (37%)
02:46:19:WU00:FS00:0xa7:Completed 95000 out of 250000 steps (38%)
02:51:52:WU00:FS00:0xa7:Completed 97500 out of 250000 steps (39%)
02:57:26:WU00:FS00:0xa7:Completed 100000 out of 250000 steps (40%)
03:03:00:WU00:FS00:0xa7:Completed 102500 out of 250000 steps (41%)
03:08:33:WU00:FS00:0xa7:Completed 105000 out of 250000 steps (42%)
03:14:07:WU00:FS00:0xa7:Completed 107500 out of 250000 steps (43%)
03:19:42:WU00:FS00:0xa7:Completed 110000 out of 250000 steps (44%)
03:25:15:WU00:FS00:0xa7:Completed 112500 out of 250000 steps (45%)
03:30:49:WU00:FS00:0xa7:Completed 115000 out of 250000 steps (46%)
03:36:22:WU00:FS00:0xa7:Completed 117500 out of 250000 steps (47%)
03:41:56:WU00:FS00:0xa7:Completed 120000 out of 250000 steps (48%)
03:47:41:WU00:FS00:0xa7:Completed 122500 out of 250000 steps (49%)
03:53:19:WU00:FS00:0xa7:Completed 125000 out of 250000 steps (50%)
03:58:52:WU00:FS00:0xa7:Completed 127500 out of 250000 steps (51%)
04:04:25:WU00:FS00:0xa7:Completed 130000 out of 250000 steps (52%)
04:09:59:WU00:FS00:0xa7:Completed 132500 out of 250000 steps (53%)
04:15:34:WU00:FS00:0xa7:Completed 135000 out of 250000 steps (54%)
04:21:07:WU00:FS00:0xa7:Completed 137500 out of 250000 steps (55%)
04:26:41:WU00:FS00:0xa7:Completed 140000 out of 250000 steps (56%)
04:32:15:WU00:FS00:0xa7:Completed 142500 out of 250000 steps (57%)
04:37:48:WU00:FS00:0xa7:Completed 145000 out of 250000 steps (58%)
04:43:22:WU00:FS00:0xa7:Completed 147500 out of 250000 steps (59%)
04:48:57:WU00:FS00:0xa7:Completed 150000 out of 250000 steps (60%)
04:54:30:WU00:FS00:0xa7:Completed 152500 out of 250000 steps (61%)
05:00:03:WU00:FS00:0xa7:Completed 155000 out of 250000 steps (62%)
05:05:36:WU00:FS00:0xa7:Completed 157500 out of 250000 steps (63%)
05:11:10:WU00:FS00:0xa7:Completed 160000 out of 250000 steps (64%)
05:16:44:WU00:FS00:0xa7:Completed 162500 out of 250000 steps (65%)
05:22:18:WU00:FS00:0xa7:Completed 165000 out of 250000 steps (66%)
05:27:52:WU00:FS00:0xa7:Completed 167500 out of 250000 steps (67%)
05:33:25:WU00:FS00:0xa7:Completed 170000 out of 250000 steps (68%)
05:38:59:WU00:FS00:0xa7:Completed 172500 out of 250000 steps (69%)
05:44:32:WU00:FS00:0xa7:Completed 175000 out of 250000 steps (70%)
05:50:07:WU00:FS00:0xa7:Completed 177500 out of 250000 steps (71%)
05:55:40:WU00:FS00:0xa7:Completed 180000 out of 250000 steps (72%)
06:01:14:WU00:FS00:0xa7:Completed 182500 out of 250000 steps (73%)
06:06:47:WU00:FS00:0xa7:Completed 185000 out of 250000 steps (74%)
06:12:20:WU00:FS00:0xa7:Completed 187500 out of 250000 steps (75%)
06:17:56:WU00:FS00:0xa7:Completed 190000 out of 250000 steps (76%)
06:23:29:WU00:FS00:0xa7:Completed 192500 out of 250000 steps (77%)
06:29:02:WU00:FS00:0xa7:Completed 195000 out of 250000 steps (78%)
06:34:35:WU00:FS00:0xa7:Completed 197500 out of 250000 steps (79%)
06:40:09:WU00:FS00:0xa7:Completed 200000 out of 250000 steps (80%)
06:45:49:WU00:FS00:0xa7:Completed 202500 out of 250000 steps (81%)
06:51:23:WU00:FS00:0xa7:Completed 205000 out of 250000 steps (82%)
06:57:01:WU00:FS00:0xa7:Completed 207500 out of 250000 steps (83%)
07:02:34:WU00:FS00:0xa7:Completed 210000 out of 250000 steps (84%)
07:08:07:WU00:FS00:0xa7:Completed 212500 out of 250000 steps (85%)
07:13:40:WU00:FS00:0xa7:Completed 215000 out of 250000 steps (86%)
07:19:15:WU00:FS00:0xa7:Completed 217500 out of 250000 steps (87%)
07:24:49:WU00:FS00:0xa7:Completed 220000 out of 250000 steps (88%)
******************************* Date: 2020-04-28 *******************************
07:30:22:WU00:FS00:0xa7:Completed 222500 out of 250000 steps (89%)
07:35:56:WU00:FS00:0xa7:Completed 225000 out of 250000 steps (90%)
07:41:29:WU00:FS00:0xa7:Completed 227500 out of 250000 steps (91%)
07:47:04:WU00:FS00:0xa7:Completed 230000 out of 250000 steps (92%)
07:52:37:WU00:FS00:0xa7:Completed 232500 out of 250000 steps (93%)
07:58:11:WU00:FS00:0xa7:Completed 235000 out of 250000 steps (94%)
08:03:44:WU00:FS00:0xa7:Completed 237500 out of 250000 steps (95%)
08:09:18:WU00:FS00:0xa7:Completed 240000 out of 250000 steps (96%)
08:14:53:WU00:FS00:0xa7:Completed 242500 out of 250000 steps (97%)
08:20:26:WU00:FS00:0xa7:Completed 245000 out of 250000 steps (98%)
08:26:00:WU00:FS00:0xa7:Completed 247500 out of 250000 steps (99%)
08:26:00:WU01:FS00:Connecting to 65.254.110.245:80
08:26:00:WU01:FS00:Assigned to work server 128.252.203.4
08:26:00:WU01:FS00:Requesting new work unit for slot 00: RUNNING cpu:8 from 128.252.203.4
08:26:00:WU01:FS00:Connecting to 128.252.203.4:8080
08:26:01:WU01:FS00:Downloading 4.19MiB
08:26:02:WU01:FS00:Download complete
08:26:02:WU01:FS00:Received Unit: id:01 state:DOWNLOAD error:NO_ERROR project:14542 run:0 clone:1652 gen:117 core:0xa7 unit:0x0000007780fccb045e7fbf7e7257eb23
08:31:33:WU00:FS00:0xa7:Completed 250000 out of 250000 steps (100%)
08:31:40:WU00:FS00:0xa7:Saving result file ..\logfile_01.txt
08:31:40:WU00:FS00:0xa7:Saving result file frame4.trr
08:31:40:WU00:FS00:0xa7:Saving result file frame4.xtc
08:31:40:WU00:FS00:0xa7:Saving result file md.log
08:31:40:WU00:FS00:0xa7:Saving result file science.log
08:31:40:WU00:FS00:0xa7:Folding@home Core Shutdown: FINISHED_UNIT
08:31:40:WU00:FS00:FahCore returned: FINISHED_UNIT (100 = 0x64)
08:31:40:WU00:FS00:Sending unit results: id:00 state:SEND error:NO_ERROR project:16413 run:1023 clone:0 gen:4 core:0xa7 unit:0x0000000403854c135e9a98a1e0fb7588
08:31:40:WU00:FS00:Uploading 6.54MiB to 3.133.76.19
08:31:40:WU01:FS00:Starting
08:31:40:WU00:FS00:Connecting to 3.133.76.19:8080
08:31:40:WU01:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Jason\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 01 -suffix 01 -version 706 -lifeline 8480 -checkpoint 30 -np 8
08:31:41:WU01:FS00:Started FahCore on PID 17160
08:31:41:WU01:FS00:Core PID:1668
08:31:41:WU01:FS00:FahCore 0xa7 started
08:31:41:WU01:FS00:0xa7:*********************** Log Started 2020-04-28T08:31:41Z ***********************
08:31:41:WU01:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
08:31:41:WU01:FS00:0xa7:       Type: 0xa7
08:31:41:WU01:FS00:0xa7:       Core: Gromacs
08:31:41:WU01:FS00:0xa7:       Args: -dir 01 -suffix 01 -version 706 -lifeline 17160 -checkpoint 30 -np
08:31:41:WU01:FS00:0xa7:             8
08:31:41:WU01:FS00:0xa7:************************************ CBang *************************************
08:31:41:WU01:FS00:0xa7:       Date: Oct 26 2019
08:31:41:WU01:FS00:0xa7:       Time: 01:38:25
08:31:41:WU01:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
08:31:41:WU01:FS00:0xa7:     Branch: master
08:31:41:WU01:FS00:0xa7:   Compiler: Visual C++ 2008
08:31:41:WU01:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
08:31:41:WU01:FS00:0xa7:   Platform: win32 10
08:31:41:WU01:FS00:0xa7:       Bits: 64
08:31:41:WU01:FS00:0xa7:       Mode: Release
08:31:41:WU01:FS00:0xa7:************************************ System ************************************
08:31:41:WU01:FS00:0xa7:        CPU: Intel(R) Core(TM) i7-4790S CPU @ 3.20GHz
08:31:41:WU01:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 60 Stepping 3
08:31:41:WU01:FS00:0xa7:       CPUs: 8
08:31:41:WU01:FS00:0xa7:     Memory: 7.89GiB
08:31:41:WU01:FS00:0xa7:Free Memory: 4.89GiB
08:31:41:WU01:FS00:0xa7:    Threads: WINDOWS_THREADS
08:31:41:WU01:FS00:0xa7: OS Version: 6.2
08:31:41:WU01:FS00:0xa7:Has Battery: false
08:31:41:WU01:FS00:0xa7: On Battery: false
08:31:41:WU01:FS00:0xa7: UTC Offset: -6
08:31:41:WU01:FS00:0xa7:        PID: 1668
08:31:41:WU01:FS00:0xa7:        CWD: C:\Users\Jason\AppData\Roaming\FAHClient\work
08:31:41:WU01:FS00:0xa7:******************************** Build - libFAH ********************************
08:31:41:WU01:FS00:0xa7:    Version: 0.0.18
08:31:41:WU01:FS00:0xa7:     Author: Joseph Coffland <[email protected]>
08:31:41:WU01:FS00:0xa7:  Copyright: 2019 foldingathome.org
08:31:41:WU01:FS00:0xa7:   Homepage: https://foldingathome.org/
08:31:41:WU01:FS00:0xa7:       Date: Oct 26 2019
08:31:41:WU01:FS00:0xa7:       Time: 01:52:30
08:31:41:WU01:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
08:31:41:WU01:FS00:0xa7:     Branch: master
08:31:41:WU01:FS00:0xa7:   Compiler: Visual C++ 2008
08:31:41:WU01:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
08:31:41:WU01:FS00:0xa7:   Platform: win32 10
08:31:41:WU01:FS00:0xa7:       Bits: 64
08:31:41:WU01:FS00:0xa7:       Mode: Release
08:31:41:WU01:FS00:0xa7:************************************ Build *************************************
08:31:41:WU01:FS00:0xa7:       SIMD: avx_256
08:31:41:WU01:FS00:0xa7:********************************************************************************
08:31:41:WU01:FS00:0xa7:Project: 14542 (Run 0, Clone 1652, Gen 117)
08:31:41:WU01:FS00:0xa7:Unit: 0x0000007780fccb045e7fbf7e7257eb23
08:31:41:WU01:FS00:0xa7:Reading tar file core.xml
08:31:41:WU01:FS00:0xa7:Reading tar file frame117.tpr
08:31:41:WU01:FS00:0xa7:Digital signatures verified
08:31:41:WU01:FS00:0xa7:Calling: mdrun -s frame117.tpr -o frame117.trr -x frame117.xtc -cpt 30 -nt 8
08:31:41:WU01:FS00:0xa7:Steps: first=58500000 total=500000
08:31:43:WU01:FS00:0xa7:Completed 1 out of 500000 steps (0%)
08:33:20:WU00:FS00:Upload 1.91%
08:33:20:WARNING:WU00:FS00:Exception: Failed to send results to work server: Transfer failed
08:33:20:WU00:FS00:Trying to send results to collection server
08:33:20:WU00:FS00:Uploading 6.54MiB to 3.21.157.11
08:33:20:WU00:FS00:Connecting to 3.21.157.11:8080
08:33:26:WU00:FS00:Upload 72.64%
08:33:28:WU00:FS00:Upload complete
08:33:28:WU00:FS00:Server responded WORK_QUIT (404)
08:33:28:WARNING:WU00:FS00:Server did not like results, dumping
08:33:28:WU00:FS00:Cleaning up

Posted: **Tue Apr 28, 2020 12:20 pm**

Are you located outside of US?

Posted: **Tue Apr 28, 2020 1:16 pm**

In Canada

Posted: **Tue Apr 28, 2020 1:23 pm**

Location may make a bit of difference but appears to be one factor, isp and/or vpn may be another, size of upload appears to be relevant as well … none of them appear at this time from the myriad posts to be the exclusive solution … Individual folders have had some upload and others not … personally I'd put my money (but I am not a betting person) on a combination of size and comms routing/configuration/capacity issues - this might cover both the "dumping" issues and the failing to upload issues currently in play.

Posted: **Tue Apr 28, 2020 1:46 pm**

I had exactly the same error today:

Project: 16434 (Run 906, Clone 3, Gen 3)
09:42:17:WU01:FS00:Server responded WORK_QUIT (404)
09:42:17:WARNING:WU01:FS00:Server did not like results, dumping

Posted: **Tue Apr 28, 2020 1:49 pm**

On my new computer for folding here, this is the first issue I have encountered in a week. I have a high speed wired connection, and no other devices were consuming bandwidth during the upload of the results.

If it's on my end, and there is something I can do to fix it, great. If it is a bad work unit, just wanted to report so the team would be aware. The rest of my units seem to be going fine.

Posted: **Tue Apr 28, 2020 1:56 pm**

It is a known issue … maybe project or server (or both related) that is being worked on by the team … tbh at this time there isn't anything for us to do or fix … you report will add the to picture of the issue they have

Posted: **Tue Apr 28, 2020 3:38 pm**

Neil-B wrote:Location may make a bit of difference but appears to be one factor, isp and/or vpn may be another, size of upload appears to be relevant as well … none of them appear at this time from the myriad posts to be the exclusive solution … Individual folders have had some upload and others not … personally I'd put my money (but I am not a betting person) on a combination of size and comms routing/configuration/capacity issues - this might cover both the "dumping" issues and the failing to upload issues currently in play.

If you take a closer look at what the servers we are uploading to, then you probably notice the pattern.

Posted: **Tue Apr 28, 2020 4:20 pm**

I'm testing your theory @ToeBlister, current work unit is from MSKCC (which I believe is in NYC), and I'm connected to a NYC VPN server.
My previous WU got dumped again. I'll try to adjust my VPN server to be as close as possible to the collection server.

Posted: **Tue Apr 28, 2020 4:31 pm**

ToeBlister wrote:If you take a closer look at what the servers we are uploading to, then you probably notice the pattern.

There are a number of patterns overlapping at the moment … various servers are having issues in various locations … albeit a number are cloud not all issues are … end point location is one part of the equation, with server location another … ISP and connectivity between closely located servers can be as bad as intercontinental links dependant upon configurations … recently had two segments of the same cloud structure only talking to each other by leaving the hosting structures network and coming back in again … I really hope it is one single factor and that you find it - but if it is then chances are that by now the team would have.

Posted: **Wed Apr 29, 2020 2:17 pm**

Neil-B wrote:
ToeBlister wrote:If you take a closer look at what the servers we are uploading to, then you probably notice the pattern.
There are a number of patterns overlapping at the moment … various servers are having issues in various locations … albeit a number are cloud not all issues are … end point location is one part of the equation, with server location another … ISP and connectivity between closely located servers can be as bad as intercontinental links dependant upon configurations … recently had two segments of the same cloud structure only talking to each other by leaving the hosting structures network and coming back in again … I really hope it is one single factor and that you find it - but if it is then chances are that by now the team would have.

as you wish.
I am offering my workaround for the 3.xxx servers I met. So far VPN works for me.
Of cos, your mileage may vary.

I rather offer workaround that works (for me at least), than to go into WOT rehashing "please be patient while the admins work it out". but you do you, and collectively we do science. ¯\_(ツ)_/¯

Posted: **Wed Apr 29, 2020 4:42 pm**

... and fully understand that finding and sharing workarounds is just what this forum and the folders who post here are good at

I was simply reflecting that it may not be as simple as just where you VPN to … it may work for some people, for others it may not, and from viewtopic.php?f=61&t=26036 would appear that size of upload might play into the equation as well … now it could be that different routes encounter different rules which could bypass the size issues, and I don't know if this is playing into the OPs troubles, or yours to be honest.

There are numerous threads covering multiple Project and several servers which have similar symptoms and may have some correlation between their causes - "Cloud" has been mentioned quite cryptically in some of the threads implying there may be some comms instabilities or configuration issues there - but again, iirc, some of the servers that have had difficulties aren't "cloud".

The solution to these problems is to let the team get the infrastructure sorted - as such there doesn't seem to be anything "wrong" with the client side of most of the reports at the moment … Workarounds may help in the short term, indeed they may shed light on the various causes that seem to be coming together, and if folders want to use these (be they VPNs, blocking certain servers with firewall, even turning their kit off until things stabilise) that is their choice and their right.

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