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4 WU that can´t get uploaded Project 16422

Posted: Sat Apr 11, 2020 8:20 am
by MichaelFaltetDaheim
Hello,
i have 4 WU that fail to uploade for 2 days.
PRCG
16422 (4528, 1, 6)
16422 (3518, 1, 21)
16422 (3121, 0, 2)
16422 (2067, 1, 18)


Here is the log of one of them:

Code: Select all

*********************** Log Started 2020-04-11T07:55:30Z ***********************
07:55:30:WU00:FS00:Sending unit results: id:00 state:SEND error:NO_ERROR project:16422 run:4528 clone:1 gen:6 core:0xa7 unit:0x0000000696880e6e5e8bdbed916a8049
07:55:30:WU00:FS00:Uploading 2.61MiB to 150.136.14.110
07:55:30:WU00:FS00:Connecting to 150.136.14.110:8080
07:55:49:WU00:FS00:Upload 4.80%
07:55:50:WARNING:WU00:FS00:Exception: Failed to send results to work server: Transfer failed
07:55:50:WU00:FS00:Trying to send results to collection server
07:55:50:WU00:FS00:Uploading 2.61MiB to 129.213.40.229
07:55:50:WU00:FS00:Connecting to 129.213.40.229:8080
07:56:09:WU00:FS00:Upload 4.80%
07:56:09:ERROR:WU00:FS00:Exception: Transfer failed
07:56:09:WU00:FS00:Sending unit results: id:00 state:SEND error:NO_ERROR project:16422 run:4528 clone:1 gen:6 core:0xa7 unit:0x0000000696880e6e5e8bdbed916a8049
All of them get stuck at 4.80% or 4.81%

I am not sure that to do :(

Re: 4 WU that can´t get uploaded Project 16422

Posted: Sat Apr 11, 2020 8:24 am
by PantherX
Welcome to the F@H Forum MichaelFaltetDaheim,

Unforutnately, there's not much you can do except to wait. Reason is that currently, there's a massive load on the F@H Servers and while it is slowly getting better, there is more work happening in the background to ensure that this is fully resolved. Here are the details: viewtopic.php?f=19&t=33193

Re: 4 WU that can´t get uploaded Project 16422

Posted: Sat Apr 11, 2020 8:34 am
by MichaelFaltetDaheim
Hi thank you for your fast reply. I thought it may be just a server problem. But it is strange that it is only Project 16422 on 2 diffrent Collection Servers. I uploaded 108 WU in the last 3 Weeks without problems.
Well then i just keep waiting.

Re: 4 WU that can´t get uploaded Project 16422

Posted: Sat Apr 11, 2020 8:39 am
by PantherX
There are multiple Work Servers and Collection Servers. Each Servers focus on a particular range of Projects. Hence you can get WUs from other servers that belong to other Projects which can be uploaded without issues. Do note that not all F@H Servers reside in the same location, they are spread across the various labs and data centers so it's possible that some servers over being over-loaded while others are operating fine.

Re: 4 WU that can´t get uploaded Project 16422

Posted: Sat Apr 11, 2020 8:44 am
by Neil-B
1st server is the WS associated with the WU … It appears busy and fails the upload … the client then tries to send the WU to the CS associated with the WS which appears also busy (maybe because WS is pushing all receives onto it) … Different Projects can be home/located on different WS - iirc any single project will typically only use one WS (but I may be wrong) but any WS may host a number of Projects … Most WS have a one to one association with a CS, but some have no CS

Re: 4 WU that can´t get uploaded Project 16422

Posted: Sun Nov 01, 2020 8:34 am
by MichaelFaltetDaheim
Hello, since my problem never went away i had time to tinker around a bit.
It seems to be a problem with my ISP (German Telekom). If i got a WU that can´t be uploaded, i use the USB tethering of my Phone (diffrent ISP) an within seconds the WU is gone. I post this "solution" in case someone else has the same problem.

Re: 4 WU that can´t get uploaded Project 16422

Posted: Mon Nov 02, 2020 3:09 am
by midhart90
MichaelFaltetDaheim wrote:Hello, since my problem never went away i had time to tinker around a bit.
It seems to be a problem with my ISP (German Telekom). If i got a WU that can´t be uploaded, i use the USB tethering of my Phone (diffrent ISP) an within seconds the WU is gone. I post this "solution" in case someone else has the same problem.
If the problem seems to occur with a specific server or group of servers (as shown in the logs for each attempt), it might be worth making note of the IPs in question and contacting your ISP to verify that they are not being blocked/firewalled.