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Certificate Generator Appears Down
Posted: Thu Apr 09, 2020 7:00 pm
by wuffy68
Trying to generate a certificate through:
Code: Select all
https://stats.foldingathome.org/donors
resulting in:
Re: Certificate Generator Appears Down
Posted: Thu Apr 09, 2020 10:12 pm
by STR1D3R_2
Both links (points and wus) only bring up the wu certificate.
Re: Certificate Generator Appears Down
Posted: Fri Apr 10, 2020 7:55 am
by Nathan_P
Try now, it should be back up and running
Re: Certificate Generator Appears Down
Posted: Sun May 10, 2020 5:37 pm
by STR1D3R_2
Still not seeing a points certificate. I'm sure everyone has their hands full and this is low on the list.
Re: Certificate Generator Appears Down
Posted: Sun May 10, 2020 5:41 pm
by Neil-B
known bug ... take the link for the points certificate and lose the end part "&type=score" and it will work
Re: Certificate Generator Appears Down
Posted: Sun May 10, 2020 7:23 pm
by STR1D3R_2
Thank you Neil-B, that works
Re: Certificate Generator Appears Down
Posted: Mon May 18, 2020 4:46 pm
by TomJohnson
Trying to get certificate for my 1,000,000,000 mark via this URL
https://stats.foldingathome.org/donor/25770 then double clicking on the Total Score figure. This results in just getting a certificate for my completed WUs. How can I get the Total Score certificate ?
Re: Certificate Generator Appears Down
Posted: Mon May 18, 2020 4:57 pm
by Joe_H
There is a bug on the website for the URL to generate the certificate. A workaround was posted by someone, do the following:
Copy the link from the Total Score link instead of clicking it, in your case it will look like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770&type=score
Delete the part after the generated user number, so it looks like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770
That will generate a certificate with the points.
There is already a problem report on the F@h software development site at GitHub.
Re: Certificate Generator Appears Down
Posted: Mon May 18, 2020 6:16 pm
by TomJohnson
Thanks Joe_H for your continuing support to F@H and providing the "Work Around" to solve this issue.
Joe_H wrote:There is a bug on the website for the URL to generate the certificate. A workaround was posted by someone, do the following:
Copy the link from the Total Score link instead of clicking it, in your case it will look like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770&type=score
Delete the part after the generated user number, so it looks like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770
That will generate a certificate with the points.
There is already a problem report on the F@h software development site at GitHub.
Re: Certificate Generator Appears Down
Posted: Sat Aug 29, 2020 4:50 pm
by neilrieck
Wow, 3-months have gone by and no one has been able to fix this little FUBAR! Yikes!
Re: Certificate Generator Appears Down
Posted: Sat Aug 29, 2020 5:03 pm
by Neil-B
Really ? ... small glitch = FUBAR ... it is known issue with an easy workaround - lets waste devs time sorting that rather than issues that impact the science shall we? ... and there is a spelling mistake on one of the other pages
Actually as John mentions in the next post the devs have been rather busy (rumour has it one might have actually been allowed to take a well earned break/holiday) ... The issue is logged and priority calls will be made - hopefully at some point this will get resolved but there has been a lot going on
Re: Certificate Generator Appears Down
Posted: Sat Aug 29, 2020 6:46 pm
by JohnChodera
Can you folks report the solution here?
https://github.com/foldingathome/fah-issues/issues
Sorry about this, folks---we've had all our dev resources tapped trying to get the science working. We're actively working to onboard folks to make this more pleasant for all of you wonderful volunteers, though---stay tuned!
~ John Chodera // MSKCC
Re: Certificate Generator Appears Down
Posted: Sat Aug 29, 2020 6:49 pm
by PantherX
JohnChodera wrote:Can you folks report the solution here?...
It already has been reported:
https://github.com/FoldingAtHome/fah-issues/issues/1413