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Emails with passkey flooding problem
Posted: Mon Mar 16, 2020 12:16 pm
by SerhiiD
Hi. Two days ago I requested a passkey (two times, for two different emails, because I didn't receive it for some time). And now i'm receiving one email with a passkey every 0.5-1 hour (23 emails so far). Not sure it is supposed to work like this.
Re: Emails with passkey flooding problem
Posted: Mon Mar 16, 2020 7:03 pm
by davidcoton
The passkey system (and other parts of F@H) are overloaded with the enormous response to several social media references. The team are working on adding additional resources, there seems to be an issue somewhere, the admins are aware and are working on it. Please be patient.