Folding Forum

Community driven support forum for Folding@home
https://foldingforum.org/

[FIXED:Install Intel DCH driver]F@h crashes after 30 seconds

https://foldingforum.org/viewtopic.php?t=31154

Page 1 of 2

[FIXED:Install Intel DCH driver]F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 12:20 am
by undergroundmusic
Hello everyone. I'll explain everything as simple as possible: Folding starts, fetches everything OK, CPU works, GPU works, but after that, 30 seconds on, the folding client crashes.

Specs:
Dell Inspiron laptop with i5 7300HQ and GTX 1050 Ti. Using 7.5.1. Windows 10 Enterprise 1809 (might be a problem with 1809?)

I know that on (nearly) the same platform the older versions worked, but at this point it's unclear what I should try else, so I'm sticking with this latest(?) one. Is there any beta available? What else can I try?

The log in Roaming doesn't seem to say anything, sorry if I don"t provide good enough information with other debuggers and stuff.

Code: Select all

*********************** Log Started 2018-11-18T00:09:23Z ***********************
00:09:23:************************* Folding@home Client *************************
00:09:23:        Website: https://foldingathome.org/
00:09:23:      Copyright: (c) 2009-2018 foldingathome.org
00:09:23:         Author: Joseph Coffland <[email protected]>
00:09:23:           Args: --open-web-control
00:09:23:         Config: <none>
00:09:23:******************************** Build ********************************
00:09:23:        Version: 7.5.1
00:09:23:           Date: May 11 2018
00:09:23:           Time: 13:06:32
00:09:23:     Repository: Git
00:09:23:       Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
00:09:23:         Branch: master
00:09:23:       Compiler: Visual C++ 2008
00:09:23:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
00:09:23:       Platform: win32 10
00:09:23:           Bits: 32
00:09:23:           Mode: Release
00:09:23:******************************* System ********************************
00:09:23:            CPU: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
00:09:23:         CPU ID: GenuineIntel Family 6 Model 158 Stepping 9
00:09:23:           CPUs: 4
00:09:23:         Memory: 7.87GiB
00:09:23:    Free Memory: 5.26GiB
00:09:23:        Threads: WINDOWS_THREADS
00:09:23:     OS Version: 6.2
00:09:23:    Has Battery: true
00:09:23:     On Battery: false
00:09:23:     UTC Offset: 2
00:09:23:            PID: 9596
00:09:23:            CWD: C:\Users\dell\AppData\Roaming\FAHClient
00:09:23:             OS: Windows 10 Enterprise LTSC 2019
00:09:23:        OS Arch: AMD64
00:09:23:           GPUs: 0
00:09:23:  CUDA Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:6.1 Driver:10.0
00:09:23:OpenCL Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:1.2 Driver:416.94
00:09:23:OpenCL Device 2: Platform:2 Device:0 Bus:NA Slot:NA Compute:2.1 Driver:21.20
00:09:23:  Win32 Service: false
00:09:23:***********************************************************************
00:09:23:<config>
00:09:23:  <!-- Folding Slots -->
00:09:23:</config>
00:09:23:Connecting to assign1.foldingathome.org:8080
00:09:24:Updated GPUs.txt
00:09:24:Read GPUs.txt
00:09:24:Trying to access database...
00:09:24:Successfully acquired database lock
00:09:24:Enabled folding slot 00: PAUSED cpu:1 (not configured)
00:09:24:Enabled folding slot 01: PAUSED gpu:0:GP107M [GeForce GTX 1050 Ti Mobile] (not configured)
00:09:27:10:127.0.0.1:New Web connection
00:09:33:Saving configuration to config.xml
00:09:33:<config>
00:09:33:  <!-- Folding Slots -->
00:09:33:  <slot id='0' type='CPU'/>
00:09:33:  <slot id='1' type='GPU'/>
00:09:33:</config>
00:09:33:Set client configured
00:09:33:WU00:FS00:Connecting to 65.254.110.245:8080
00:09:54:WARNING:WU00:FS00:Failed to get ID from '65.254.110.245:8080': Failed to connect to 65.254.110.245:8080: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
00:09:54:WU00:FS00:Connecting to 18.218.241.186:80
00:09:55:WU00:FS00:Connecting to 65.254.110.245:8080
00:09:56:WU00:FS00:Assigned to work server 155.247.166.220
00:09:56:WU00:FS00:Requesting new work unit for slot 00: READY cpu:1 from 155.247.166.220
00:09:56:WU00:FS00:Connecting to 155.247.166.220:8080
00:09:57:WU00:FS00:Downloading 642.17KiB
00:09:59:WU00:FS00:Download complete
00:09:59:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:14133 run:39 clone:14 gen:13 core:0xa7 unit:0x000000110002894c5bc4beb7e82abbef
00:09:59:WU00:FS00:Downloading core from http://cores.foldingathome.org/Win32/AMD64/AVX/Core_a7.fah
00:09:59:WU00:FS00:Connecting to cores.foldingathome.org:80
00:09:59:WU00:FS00:FahCore a7: Downloading 6.82MiB
00:10:01:WU01:FS01:Connecting to 65.254.110.245:8080
00:10:01:WU01:FS01:Assigned to work server 140.163.4.231
00:10:01:WU01:FS01:Requesting new work unit for slot 01: READY gpu:0:GP107M [GeForce GTX 1050 Ti Mobile] from 140.163.4.231
00:10:01:WU01:FS01:Connecting to 140.163.4.231:8080
00:10:01:WU00:FS00:FahCore a7: Download complete
00:10:01:WU00:FS00:Valid core signature
00:10:01:WU00:FS00:Unpacked 20.16MiB to cores/cores.foldingathome.org/Win32/AMD64/AVX/Core_a7.fah/FahCore_a7.exe
00:10:02:WU00:FS00:Unpacked 2.64MiB to cores/cores.foldingathome.org/Win32/AMD64/AVX/Core_a7.fah/libfftw3f-3.dll
00:10:02:WU00:FS00:Starting
00:10:02:WARNING:WU00:FS00:Changed SMP threads from 1 to 2 this can cause some work units to fail
00:10:02:WARNING:WU00:FS00:AS lowered CPUs from 2 to 1
00:10:02:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\dell\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/Win32/AMD64/AVX/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 705 -lifeline 9596 -checkpoint 15 -np 1
00:10:02:WU00:FS00:Started FahCore on PID 6112
00:10:02:WU00:FS00:Core PID:8988
00:10:02:WU00:FS00:FahCore 0xa7 started
00:10:02:WU00:FS00:0xa7:*********************** Log Started 2018-11-18T00:10:02Z ***********************
00:10:02:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
00:10:02:WU00:FS00:0xa7:       Type: 0xa7
00:10:02:WU00:FS00:0xa7:       Core: Gromacs
00:10:02:WU00:FS00:0xa7:    Website: https://foldingathome.org/
00:10:02:WU00:FS00:0xa7:  Copyright: (c) 2009-2018 foldingathome.org
00:10:02:WU00:FS00:0xa7:     Author: Joseph Coffland <[email protected]>
00:10:02:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 705 -lifeline 6112 -checkpoint 15 -np 1
00:10:02:WU00:FS00:0xa7:     Config: <none>
00:10:02:WU00:FS00:0xa7:************************************ Build *************************************
00:10:02:WU00:FS00:0xa7:    Version: 0.0.17
00:10:02:WU00:FS00:0xa7:       Date: Apr 27 2018
00:10:02:WU00:FS00:0xa7:       Time: 16:19:36
00:10:02:WU00:FS00:0xa7: Repository: Git
00:10:02:WU00:FS00:0xa7:   Revision: 21359963583d09ec2063ef946399441c4df4ccd7
00:10:02:WU00:FS00:0xa7:     Branch: master
00:10:02:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
00:10:02:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
00:10:02:WU00:FS00:0xa7:   Platform: win32 10
00:10:02:WU00:FS00:0xa7:       Bits: 64
00:10:02:WU00:FS00:0xa7:       Mode: Release
00:10:02:WU00:FS00:0xa7:       SIMD: avx_256
00:10:02:WU00:FS00:0xa7:************************************ System ************************************
00:10:02:WU00:FS00:0xa7:        CPU: Unknown
00:10:02:WU00:FS00:0xa7:     CPU ID: 
00:10:02:WU00:FS00:0xa7:       CPUs: 4
00:10:02:WU00:FS00:0xa7:     Memory: 7.87GiB
00:10:02:WU00:FS00:0xa7:Free Memory: 5.09GiB
00:10:02:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
00:10:02:WU00:FS00:0xa7: OS Version: 6.2
00:10:02:WU00:FS00:0xa7:Has Battery: true
00:10:02:WU00:FS00:0xa7: On Battery: false
00:10:02:WU00:FS00:0xa7: UTC Offset: 2
00:10:02:WU00:FS00:0xa7:        PID: 8988
00:10:02:WU00:FS00:0xa7:        CWD: C:\Users\dell\AppData\Roaming\FAHClient\work
00:10:02:WU00:FS00:0xa7:         OS: Windows 10 Enterprise LTSC 2019
00:10:02:WU00:FS00:0xa7:    OS Arch: AMD64
00:10:02:WU00:FS00:0xa7:********************************************************************************
00:10:02:WU00:FS00:0xa7:Project: 14133 (Run 39, Clone 14, Gen 13)
00:10:02:WU00:FS00:0xa7:Unit: 0x000000110002894c5bc4beb7e82abbef
00:10:02:WU00:FS00:0xa7:Reading tar file core.xml
00:10:02:WU00:FS00:0xa7:Reading tar file frame13.tpr
00:10:02:WU00:FS00:0xa7:Digital signatures verified
00:10:02:WU00:FS00:0xa7:Calling: mdrun -s frame13.tpr -o frame13.trr -dhdl PLCpep7_dhdl13.xvg -cpt 15 -nt 1
00:10:02:WU00:FS00:0xa7:Steps: first=32500000 total=2500000
00:10:02:WU01:FS01:Downloading 19.84MiB
00:10:03:WU00:FS00:0xa7:Completed 1 out of 2500000 steps (0%)
00:10:08:WU01:FS01:Download 24.57%
00:10:11:WU01:FS01:Download complete
00:10:11:WU01:FS01:Received Unit: id:01 state:DOWNLOAD error:NO_ERROR project:11726 run:0 clone:288 gen:200 core:0x21 unit:0x000001008ca304e75b89913e5d2eb14f
00:10:11:WU01:FS01:Downloading core from http://cores.foldingathome.org/Win32/AMD64/NVIDIA/Fermi/Core_21.fah
00:10:11:WU01:FS01:Connecting to cores.foldingathome.org:80
00:10:11:WU01:FS01:FahCore 21: Downloading 3.47MiB
00:10:13:WU01:FS01:FahCore 21: Download complete
00:10:13:WU01:FS01:Valid core signature
00:10:13:WU01:FS01:Unpacked 11.80MiB to cores/cores.foldingathome.org/Win32/AMD64/NVIDIA/Fermi/Core_21.fah/FahCore_21.exe
00:10:13:WU01:FS01:Starting
00:10:13:WU01:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\dell\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/Win32/AMD64/NVIDIA/Fermi/Core_21.fah/FahCore_21.exe -dir 01 -suffix 01 -version 705 -lifeline 9596 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
00:10:13:WU01:FS01:Started FahCore on PID 9664
00:10:13:WU01:FS01:Core PID:7452
00:10:13:WU01:FS01:FahCore 0x21 started
00:10:13:WU01:FS01:0x21:*********************** Log Started 2018-11-18T00:10:13Z ***********************
00:10:13:WU01:FS01:0x21:Project: 11726 (Run 0, Clone 288, Gen 200)
00:10:13:WU01:FS01:0x21:Unit: 0x000001008ca304e75b89913e5d2eb14f
00:10:13:WU01:FS01:0x21:CPU: 0x00000000000000000000000000000000
00:10:13:WU01:FS01:0x21:Machine: 1
00:10:13:WU01:FS01:0x21:Reading tar file core.xml
00:10:13:WU01:FS01:0x21:Reading tar file integrator.xml
00:10:13:WU01:FS01:0x21:Reading tar file state.xml
00:10:13:WU01:FS01:0x21:Reading tar file system.xml
00:10:13:WU01:FS01:0x21:Digital signatures verified
00:10:13:WU01:FS01:0x21:Folding@home GPU Core21 Folding@home Core
00:10:13:WU01:FS01:0x21:Version 0.0.18
00:10:23:WU01:FS01:0x21:Completed 0 out of 5000000 steps (0%)
00:10:23:WU01:FS01:0x21:Temperature control disabled. Requirements: single Nvidia GPU, tmax must be < 110 and twait >= 900
00:10:25:Saving configuration to config.xml
00:10:25:<config>
00:10:25:  <!-- Slot Control -->
00:10:25:  <power v='medium'/>
00:10:25:
00:10:25:  <!-- Folding Slots -->
00:10:25:  <slot id='0' type='CPU'/>
00:10:25:  <slot id='1' type='GPU'/>
00:10:25:</config>

Re: F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 7:09 am
by bruce
there's a high probability that your system is overheating. You may need better airflow through the case or more fans or other changes that can keep the CPU and/or the GPU within their normal temperature ranges.
NOTE: 30 seconds ia about right for the temperature to increase to the point that the system shuts down to protect itself from damage.

Make sure all the fans are turning at reasonable speeds. Clean the dust out of the narrow passages in the heat-sinks. Check the case filters (if present). Consider leaving the case open. Etc.

If it's the CPU that's overheating, you may need to replace the silicon grease connecting the heatsink to the CPU body.

FAH does make your system work harder than most other apps, so there's more heat generated but a well designed case should be able to handle full load.

Re: F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 9:34 am
by foldy
You may want to disable either CPU or GPU slot in FAH to see which one makes trouble.

Re: F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 11:17 am
by undergroundmusic
Okay that's a little weird. I tried disabling one of each slot (only cpu and only gpu), still crashes after that amount of time. But for whatever reason the fahcore still remains on until I kill it: https://ctrlv.cz/tJEP

All temps are under 75 C all of the time. I tried selecting only 1 cpu thread, so the temperature is very low like 47 C, still crashes.

I tried removing the CPU undervolt and GPU overclock to no avail. Everything seems rock stable on this... portable machine :)

Drivers all have their latest versions, including nVidia gpu and the bios.

It's strage. Please tell me about any other logs/info I can provide. Thank you

Re: F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 1:36 pm
by toTOW
Also, I see that the CPU slot is set to use only one thread ... I think it would be better to remove it. Or make a choice : run GPU slot only, or run CPU slot only (but using all 4 threads of the CPU).

Can you post a screenshot of the client crash ?

Re: F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 4:45 pm
by undergroundmusic
Hmm actually that was the GPU core consuming 25% cpu... Kinda high I think.

Here's a video, I tried first with GPU only then with CPU only, all settings default. Hope the Threads bar in processhacker was saying something.
While the GPU temps were OK, the CPU did hover around 80 C, but there was no thermal throttling or frequency reduction, so it was running okay.
https://www.youtube.com/watch?v=cstiBjGAGVo

Re: F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 5:07 pm
by bruce
undergroundmusic wrote:Hmm actually that was the GPU core consuming 25% cpu... Kinda high I think.
The GPU driver (including OpenCL) is designed by NVidia and uses 100% of one CPU thread. You'll have to talk to them about that.

Re: F@h crashes after 30 seconds

Posted: Sun Nov 18, 2018 10:29 pm
by toTOW
It seems that something kills the client ... can you tell us about what security software you're using ?

Can you look in Windows Reliability Monitor if something is logged for FAHClient.exe when it exits ?

Re: F@h crashes after 30 seconds

Posted: Mon Nov 19, 2018 10:44 pm
by undergroundmusic
I'm not using any security software, Windows Defender is also disabled because sometimes it's a little too paranoid : - ) Windows Reliability Monitor just listed drivers, nothing linked to apps.
But indeed, it looks like it gets killed. I tried things like messing around with priority and process settings but no success.
I tried older v7.4.xx versions, same thing happens to them too.

Kinda ran out of options based on my not so good knowledge : - )

What other logging software can I use to list something useful about these crashes?

Re: F@h crashes after 30 seconds

Posted: Wed Nov 21, 2018 10:22 am
by foldy
In your video there is a process svchost.exe running 25% CPU. Is this only a Windows 10 background service active (why?) or is your system infected by some virus (don't want to scare you)? Maybe activating Windows Defender to check that?

Re: (Solved) F@h crashes after 30 seconds

Posted: Fri Nov 23, 2018 5:29 pm
by undergroundmusic
Yeah just like with other things related to Windows, I had to reinstall Windows :) but this time using the "mainstream" Pro version instead of Enterprise.

Now folding is rock stable.

Thanks everyone!

What the problem apparently was is a combination of firewall rules being broken and Enterprise being more slimmed down and missing some components I think. I didn't had any viruses or whatever but strangely now the CPU usage is also lower with only using GPU slot. Good PPD and everything with the 1050ti! 180K

Re: [UPDATE: KB4467708 is to blame] F@h crashes after 30 sec

Posted: Fri Nov 23, 2018 11:20 pm
by undergroundmusic
BIG UPDATE!!!!!!!! the KB4467708(+KB4464455) update is causing these crashes, as soon as it updated the crashes returned. I uninstalled the update and now it's stable again.

Where to report this?

Edit: Crap, right after another restart Windows automatically installed KB4464455, which cannnot be uninstalled unlike KB4467708, the crashes returned, I can't fold again :(

At least I pinpointed the cause

Re: [UPDATE: KB4467708 is to blame] F@h crashes after 30 sec

Posted: Fri Nov 23, 2018 11:34 pm
by JimboPalmer
https://support.microsoft.com/en-us/hel ... ld17763107

This lists what this fixes, and some issues it breaks.

Re: [UPDATE: KB4467708 is to blame] F@h crashes after 30 sec

Posted: Fri Nov 23, 2018 11:40 pm
by undergroundmusic
KB4467708 actually got installed first, KB4464455 being listed as security update in my PC after removing it, it has a similar changelog:

https://support.microsoft.com/en-us/hel ... -kb4467708

This one's absolutely to blame. After another restart it got put back indefinitely.

Re: [UPDATE: KB4467708 is to blame] F@h crashes after 30 sec

Posted: Sat Nov 24, 2018 1:01 am
by bruce
If I had to guess, I'd say that the fix for "Addresses an issue that may cause applications to lose IPv4 connectivity when IPv6 is unbound." was incorrectly fixed. It doesn't seem logical, though.

If so, it's strange that fixing something actually broke it. FAH requires IPV4 and Microsoft has decided that IPV6 is required -- and this has broken FAH before. We'll have to wait and see what they say when the next updates come down.
All times are UTC
Page 1 of 2

Powered by phpBB® Forum Software © phpBB Limited