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No points registering
Posted: Mon Sep 05, 2016 3:34 am
by broed55
My stats are no linger registering.
This happened a few hours ago.
What do I need to do?
Re: No points registering
Posted: Mon Sep 05, 2016 2:23 pm
by Joe_H
Welcome to the folding support forum.
Please see this topic - viewtopic.php?f=18&t=29107. The stats server is currently down, given the holiday weekend it is not certain when exactly that the server will be looked into and back online. My best guess is sometime Tuesday morning.
Re: No points registering
Posted: Mon Sep 05, 2016 6:07 pm
by broed55
Hi Joe_H.
Thank you for your quick reply. I am still receiving WU's and points are accumulating on the FAH Web Control only.
Should I stop folding till the server is fixed?
Re: No points registering
Posted: Mon Sep 05, 2016 6:29 pm
by rwh202
broed55 wrote:Hi Joe_H.
Thank you for your quick reply. I am still receiving WU's and points are accumulating on the FAH Web Control only.
Should I stop folding till the server is fixed?
No need to stop folding - in 99% of cases it is just the stats server with the issue. The workservers are still recording the completion of WUs and the stats will catch up in due course. Occasionally there might be a stray WU or two but even they tend to get swept up eventually.