Folding Forum

When I run the latest 7.4.4 installer, a dialog box pops up saying 'XP and above required,' and won't install.

I'm running Windows 10 Pro, so this shouldn't be a problem.

The NaCl client runs fine, and it installed and ran just fine on a nearby laptop (also running Windows 10).
Any idea what the problem could be?

Hi ComplexRobot,

I see no one has responded which is unusual around here. I think we need more information to help you..

Are you installing as a user with administrative privileges? Running the installer as administrator?

I personally have just evolved my clients to Win 10 but they are successfully and happily running on Win 10 home and professional as well as both 32 and 64 bit.

If this problem is still persisting let us know and I will uninstall and reinstall in 10 to see if we can get some insite to your issue.

regards and welcome,

Hello ComplexRobot, welcome to the Folding Support Forum.

No one has reported having this problem before now. All the other reports from Windows 10 users said the client installs and runs fine.

What upgrade path was taken to get to Windows 10? Please also describe the hardware.

Thanks for your replies guys.

I tried installing it again and it just worked.
I tried again and got the same error.
In fact, it seems like the installer randomly decides to run properly about 1/4 of the time.

So, the solution was to just keep running it until it worked.

Well, not my favorite kind of solution but a solution nonetheless.

Thanks for getting back to us.