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Re: email with passkey never comes

Posted: Mon Mar 16, 2020 3:25 pm
by braubarau
Hi, report the same, i try it more than 30 hours ago, and have no any mail.

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 4:01 pm
by RiverboatSam
Same problem. I've requested a passkey 3 times over two days (waiting for minimum of 4 hours between attempt). I successfully got my FORUM registration link via e-mail, but nothing from the 3 passkey attempts. Nothing in trash, nothing in spam folders. Looks like it's broken or something's down.

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 5:27 pm
by riccardo.basile
Hello everyone, same problem here, it says it sent the e-mail few hours ago, but NEVER got it in my mail.

Could someone help me please?

Thank you

RB

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 5:32 pm
by laceyvillainous
I'm on day two and have tried as well with no passkey. Signed up yesterday didnt receive and email tried 4 hours later still nothing this morning, and tried just now with still no passkey. Has anyone gotten theirs since posting here?

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 5:42 pm
by bavariangreek
Didn't work three times. I tried two different Email Adresses, but I never received any email.
I also checked my Spammail folder.

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 5:46 pm
by AEM
I've tried at least 7 times in the past 36 hours to no avail still. Checked spam and everything.

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 5:59 pm
by Nathan_P
someone has reported that it has taken since friday to get a passkey, so it may appear at somepoint. They are working on it though

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 10:50 pm
by SandiestBoy
Finally got a key by using a nada tempmail inbox! I didn't receive the key until 5:15 am today, and have still seen nothing in either my iCloud or Gmail inboxes.

I'll be saving this key in multiple places now for sure. Although it seems odd it took almost 14 hours to receive the email.

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 11:07 pm
by mihai
I got the passkey about 10 hours later.
Thanks!

Re: email with passkey never comes

Posted: Mon Mar 16, 2020 11:14 pm
by bruce
Once Google decides there are too many passkeys being delivered, their anti-spam software kicks in and they start blocking our emails. Then it takes person-to-person contacts to get permission so send an email to your gmail account.

(We've been fighting this problem with several major domains, not just Google.}

I'm going to suggest to our passkey admin that they add a function that says something like:
Your are today's 1274th person requesting a passkey and we are not allowed to issue more than 50 in one day. Please come back on another day.

I mean this in jest, but there's truth to it, too.

Re: email with passkey never comes

Posted: Tue Mar 17, 2020 12:04 pm
by riccardo.basile
bruce wrote:Once Google decides there are too many passkeys being delivered, their anti-spam software kicks in and they start blocking our emails. Then it takes person-to-person contacts to get permission so send an email to your gmail account.

(We've been fighting this problem with several major domains, not just Google.}

I'm going to suggest to our passkey admin that they add a function that says something like:
Your are today's 1274th person requesting a passkey and we are not allowed to issue more than 50 in one day. Please come back on another day.

I mean this in jest, but there's truth to it, too.

OMG this is ridicolous!!! :shock: :shock: :shock:

Re: email with passkey never comes

Posted: Sun Mar 22, 2020 6:14 pm
by GubbenGamer
I am having the same problem. I have tried with two different emails now and no luck.

Re: email with passkey never comes

Posted: Mon Mar 23, 2020 11:20 am
by cfanoulis
Heyo! Wanted to note that gmail dot com emails still don't arrive. Been waiting for... 7 days, just requested a new one. Could someone check what's going on?