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Points w/WORK_ACK not being credited

Posted: Mon Jul 14, 2014 4:27 pm
by stevew
Suggestions please.
From: http://fah-web.stanford.edu/cgi-bin/mai ... ame=stevew
Date of last work unit 2014-07-12 17:05:59

Two Macs running v7.4.4 Configure showing name, team and passcode. No changes made and work being turned in but not showing.

The following outputs taken ~7 MDT 2014-07-14

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Folding@home v7.4.4
Mac Pro 2x E5520
26046:******************************* Date: 2014-07-12 *******************************
26179:17:40:53:WU00:FS00:Server responded WORK_ACK (400)
26180:17:40:53:WU00:FS00:Final credit estimate, 1846.00 points
26336:19:29:56:WU01:FS00:Server responded WORK_ACK (400)
26337:19:29:56:WU01:FS00:Final credit estimate, 1942.00 points
26493:21:23:40:WU00:FS00:Server responded WORK_ACK (400)
26494:21:23:40:WU00:FS00:Final credit estimate, 1903.00 points
26590:******************************* Date: 2014-07-12 *******************************
26650:22:17:15:WU01:FS00:Server responded WORK_ACK (400)
26651:22:17:15:WU01:FS00:Final credit estimate, 890.00 points
26806:23:10:53:WU00:FS00:Server responded WORK_ACK (400)
26807:23:10:53:WU00:FS00:Final credit estimate, 896.00 points
26963:01:06:29:WU01:FS00:Server responded WORK_ACK (400)
26964:01:06:29:WU01:FS00:Final credit estimate, 1893.00 points
27120:02:55:58:WU00:FS00:Server responded WORK_ACK (400)
27121:02:55:58:WU00:FS00:Final credit estimate, 1939.00 points
27194:******************************* Date: 2014-07-13 *******************************
27278:04:45:27:WU01:FS00:Server responded WORK_ACK (400)
27279:04:45:27:WU01:FS00:Final credit estimate, 1939.00 points
27435:05:39:12:WU00:FS00:Server responded WORK_ACK (400)
27436:05:39:12:WU00:FS00:Final credit estimate, 889.00 points
27591:06:33:22:WU01:FS00:Server responded WORK_ACK (400)
27592:06:33:22:WU01:FS00:Final credit estimate, 891.00 points
27748:08:29:04:WU00:FS00:Server responded WORK_ACK (400)
27749:08:29:04:WU00:FS00:Final credit estimate, 1892.00 points
27904:09:22:49:WU01:FS00:Server responded WORK_ACK (400)
27905:09:22:49:WU01:FS00:Final credit estimate, 889.00 points
28004:******************************* Date: 2014-07-13 *******************************
28061:10:16:25:WU00:FS00:Server responded WORK_ACK (400)
28062:10:16:25:WU00:FS00:Final credit estimate, 896.00 points
28218:11:10:33:WU01:FS00:Server responded WORK_ACK (400)
28219:11:10:33:WU01:FS00:Final credit estimate, 892.00 points
28375:13:00:42:WU00:FS00:Server responded WORK_ACK (400)
28376:13:00:42:WU00:FS00:Final credit estimate, 1939.00 points
28532:13:54:15:WU01:FS00:Server responded WORK_ACK (400)
28533:13:54:15:WU01:FS00:Final credit estimate, 891.00 points
28689:15:47:53:WU00:FS00:Server responded WORK_ACK (400)
28690:15:47:53:WU00:FS00:Final credit estimate, 1909.00 points
28715:******************************* Date: 2014-07-13 *******************************
28848:17:42:40:WU01:FS00:Server responded WORK_ACK (400)
28849:17:42:40:WU01:FS00:Final credit estimate, 1841.00 points
29005:19:34:07:WU00:FS00:Server responded WORK_ACK (400)
29006:19:34:07:WU00:FS00:Final credit estimate, 1921.00 points
29162:21:28:16:WU01:FS00:Server responded WORK_ACK (400)
29163:21:28:16:WU01:FS00:Final credit estimate, 1899.00 points
29205:******************************* Date: 2014-07-13 *******************************
29320:23:24:01:WU00:FS00:Server responded WORK_ACK (400)
29321:23:24:01:WU00:FS00:Final credit estimate, 1886.00 points
29478:01:17:42:WU01:FS00:Server responded WORK_ACK (400)
29479:01:17:42:WU01:FS00:Final credit estimate, 1850.00 points
29631:02:12:03:WU00:FS00:Server responded WORK_ACK (400)
29632:02:12:03:WU00:FS00:Final credit estimate, 884.00 points
29787:03:05:26:WU01:FS00:Server responded WORK_ACK (400)
29788:03:05:26:WU01:FS00:Final credit estimate, 897.00 points
29850:******************************* Date: 2014-07-14 *******************************
29945:05:00:10:WU00:FS00:Server responded WORK_ACK (400)
29946:05:00:10:WU00:FS00:Final credit estimate, 1900.00 points
30102:06:55:39:WU01:FS00:Server responded WORK_ACK (400)
30103:06:55:39:WU01:FS00:Final credit estimate, 1888.00 points
30258:07:49:25:WU00:FS00:Server responded WORK_ACK (400)
30259:07:49:25:WU00:FS00:Final credit estimate, 889.00 points
30416:09:44:18:WU01:FS00:Server responded WORK_ACK (400)
30417:09:44:18:WU01:FS00:Final credit estimate, 1846.00 points
30446:******************************* Date: 2014-07-14 *******************************
30574:11:39:31:WU00:FS00:Server responded WORK_ACK (400)
30575:11:39:31:WU00:FS00:Final credit estimate, 1890.00 points

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Folding@home v7.4.4
iMac i7

7156:******************************* Date: 2014-07-12 *******************************
7304:22:26:35:WU01:FS00:Server responded WORK_ACK (400)
7305:22:26:35:WU01:FS00:Final credit estimate, 1803.00 points
7460:23:33:09:WU00:FS00:Server responded WORK_ACK (400)
7461:23:33:09:WU00:FS00:Final credit estimate, 800.00 points
7560:******************************* Date: 2014-07-13 *******************************
7618:02:35:40:WU01:FS00:Server responded WORK_ACK (400)
7619:02:35:40:WU01:FS00:Final credit estimate, 2251.00 points
7774:05:14:52:WU00:FS00:Server responded WORK_ACK (400)
7775:05:14:52:WU00:FS00:Final credit estimate, 2004.00 points
7932:06:22:19:WU01:FS00:Server responded WORK_ACK (400)
7933:06:22:19:WU01:FS00:Final credit estimate, 794.00 points
8035:******************************* Date: 2014-07-13 *******************************
8097:20:44:26:WU00:FS00:Server responded WORK_ACK (400)
8098:20:44:26:WU00:FS00:Final credit estimate, 12617.00 points
8254:22:58:09:WU01:FS00:Server responded WORK_ACK (400)
8255:22:58:09:WU01:FS00:Final credit estimate, 1708.00 points
8411:01:56:07:WU00:FS00:Server responded WORK_ACK (400)
8412:01:56:07:WU00:FS00:Final credit estimate, 2274.00 points
8438:******************************* Date: 2014-07-14 *******************************
8569:04:33:28:WU01:FS00:Server responded WORK_ACK (400)
8570:04:33:28:WU01:FS00:Final credit estimate, 2017.00 points
8726:06:46:10:WU00:FS00:Server responded WORK_ACK (400)
8727:06:46:10:WU00:FS00:Final credit estimate, 1761.00 points
8790:******************************* Date: 2014-07-14 *******************************
8884:09:45:58:WU01:FS00:Server responded WORK_ACK (400)
8885:09:45:58:WU01:FS00:Final credit estimate, 2263.00 points
9041:11:54:15:WU00:FS00:Server responded WORK_ACK (400)
9042:11:54:15:WU00:FS00:Final credit estimate, 1789.00 points
9197:12:59:14:WU01:FS00:Server responded WORK_ACK (400)
9198:12:59:14:WU01:FS00:Final credit estimate, 810.00 points
9253:******************************* Date: 2014-07-14 *******************************


Re: Points w/WORK_ACK not being credited

Posted: Mon Jul 14, 2014 6:12 pm
by P5-133XL
stevew wrote:Suggestions please.
Simply wait till they have a chance to fix the stat server and then credit several days of work...

viewtopic.php?p=266974#p266974
VijayPande wrote:It looks like we'll need the sysadmins to do an overhaul on one of the machines to get it to not be acting flaky like it is now. For now, from what I've seen, I expect that the stats will probably be held up again before we get to Monday. So, if it's not updating, we'll try to do as many manual updates as we can over the weekend and then have the sysadmins do a full overhaul on Monday. What this means for donors is that you'll probably see the stats hung up a few times, but please keep in mind that it's all safe and will go through.

Re: Stats not updating

Posted: Mon Jul 14, 2014 10:15 pm
by Kent Irwin
Some kind of status update would be nice... We're well into Monday afternoon.

Re: Stats not updating

Posted: Mon Jul 14, 2014 11:37 pm
by ChristianVirtual
Update on the news site/RSS would be nice, too.

Re: Stats not updating

Posted: Tue Jul 15, 2014 12:02 am
by VijayPande
The sysadmins finished a few hours ago and we got the auto stats update back on line. The 5pm pacific update looks to be going automatically just fine right now.

Re: Stats not updating

Posted: Tue Jul 15, 2014 2:05 am
by caintry_boy
VijayPande wrote:The sysadmins finished a few hours ago and we got the auto stats update back on line. The 5pm pacific update looks to be going automatically just fine right now.
Thanks for that Prof. Pande, but here in the Midwest it's just after 9pm and I see nothing showing...it's been 2 full days since we had an update...




:( :( :(


EDIT: Just went and checked again and it's showing up...please accept my apologies...

Re: Stats not updating

Posted: Tue Jul 15, 2014 2:11 am
by bruce
The official stats at Stanford.edu were Last updated: Mon Jul 14 18:00:02 PDT 2014 (Tue Jul 15 01:00:02 UTC 2014). If you're looking at one of the 3rd party stats sites, you'll have to check with them. [I'm not sure if there was an update an hour earlier.]

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Donor caintry_boy 
Team  PitCrew @ PCPitStop (32035)  
Score  101220614 
Donor Rank  592 of 1738189  
WU 49410   
Date of last work unit 2014-07-14 18:06:05  
Active clients
(within 50 days) 9  
Active clients
(within 7 days) 7

Re: Stats not updating

Posted: Tue Jul 15, 2014 2:14 am
by caintry_boy
See edit above...

Re: STATS system down?

Posted: Tue Jul 15, 2014 2:40 am
by D.G.Lang
I have been experiencing many problems getting work units as well as sending results for the past two days.

I recently built a new computer (three days ago) using an AMD 9370 processor and a GTX-770 GPU simply to do folding but since I am experiencing so much difficulty getting any units to process I am seriously considering returning the motherboard, CPU, and GPU and withdrawing from the folding effort.

I made a considerable expenditure just to make a better contribution but since I am disables and living on Social Security I can find a much better use of the funds than just sitting here waiting for work at ever increasing intervals between the programs attempts to communicate with the servers.

I also updated my HTPC at the same time with a FTX-750 TI GPU to allow it to also run folding.

At the current time, 10:30PM Monday July 14th I have three machines with either a CPU or GPU or both waiting for work.

Re: STATS system down?

Posted: Tue Jul 15, 2014 10:28 am
by bollix47
Welcome to the folding@home support forum D.G.Lang.

There have been a couple of server problems in the past few days but both problems have been corrected. Your points should now be updated and you should be able to get work.

For your 750 ti try editing it's GPU slot setting and adding an extra slot option of client-type advanced:

Using Advanced Control (aka FAHControl) highlight the appropriate client -

Configure > Slots > GPU > Edit > Add

Name: client-type
Value: advanced

Click on Ok, Ok and Save.

Re: Stats not updating

Posted: Tue Aug 12, 2014 1:53 pm
by drougnor
Just an FYI that the latest file (6:20 am PDT, 9:20 am EDT) is empty, only with the time stamp.

"Tue Aug 12 06:20:01 PDT 2014"

Re: Stats not updating

Posted: Tue Aug 12, 2014 2:43 pm
by bollix47
Thank you for your report ... the current files (7:20 am PDT) do appear to have updated data in them so we're going to wait until the next 3rd party run before reporting this to the people on the west coast. It's still fairly early for them. :ewink:

EDIT: The next run on kakao looks good! No report sent to PG. Hopefully just a one off glitch like a server reboot or something simple but we will keep an eye on the situation.
EOC doesn't show an update but that's not unusual for that site and time slot.

Re: Stats not updating

Posted: Tue Aug 12, 2014 5:44 pm
by Kent Irwin
FAH stats server unreachable. Stats via 3rd party not updated for several hours.

Re: Stats not updating

Posted: Tue Aug 12, 2014 6:09 pm
by bollix47
Please check kakao ... they are up-to-date. There does appear to be an intermittent problem with fah-web.stanford.edu causing the official stats to be unreachable but, although it wasn't working when you posted, it was working the last time I checked. EOC quite often shows zeroes in the 12pm update so that should be corrected in their next update.

Re: Stats not updating

Posted: Tue Aug 12, 2014 7:15 pm
by drougnor
I can confirm that we only missed the single update. My personal system is showing only that lack and that we've been getting increasing points on each update since.

Thanks!

d