Project 16525 not uploading

[TonyStewart14]

I have a WU that is not uploading despite other WUs uploading and downloading fine for my GPU. I get the following error for both the work and collection servers:

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15:12:10:WU01:FS01:Sending unit results: id:01 state:SEND error:NO_ERROR project:16525 run:26 clone:4 gen:13 core:0x23 unit:0x0d000000040000001a0000008d400000
15:12:10:WU01:FS01:Uploading 83.12MiB to 128.104.69.82
15:12:10:WU01:FS01:Connecting to 128.104.69.82:8080
15:12:33:WU00:FS01:0x22:Completed 300000 out of 2000000 steps (15%)
15:12:33:WU00:FS01:0x22:Checkpoint completed at step 300000
15:12:40:WARNING:WU01:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
15:12:40:WU01:FS01:Trying to send results to collection server
15:12:40:WU01:FS01:Uploading 83.12MiB to 158.130.118.25
15:12:40:WU01:FS01:Connecting to 158.130.118.25:8080
15:13:10:ERROR:WU01:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0

If needed, system info is below:

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*********************** Log Started 2024-10-26T19:18:23Z ***********************
19:18:23:******************************* libFAH ********************************
19:18:23:           Date: Oct 20 2020
19:18:23:           Time: 13:36:55
19:18:23:       Revision: 5ca109d295a6245e2a2f590b3d0085ad5e567aeb
19:18:23:         Branch: master
19:18:23:       Compiler: Visual C++ 2015
19:18:23:        Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Zc:throwingNew /MT
19:18:23:       Platform: win32 10
19:18:23:           Bits: 32
19:18:23:           Mode: Release
19:18:23:****************************** FAHClient ******************************
19:18:23:        Version: 7.6.21
19:18:23:         Author: Joseph Coffland <[email protected]>
19:18:23:      Copyright: 2020 foldingathome.org
19:18:23:       Homepage: https://foldingathome.org/
19:18:23:           Date: Oct 20 2020
19:18:23:           Time: 13:41:04
19:18:23:       Revision: 6efbf0e138e22d3963e6a291f78dcb9c6422a278
19:18:23:         Branch: master
19:18:23:       Compiler: Visual C++ 2015
19:18:23:        Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Zc:throwingNew /MT
19:18:23:       Platform: win32 10
19:18:23:           Bits: 32
19:18:23:           Mode: Release
19:18:23:           Args: --open-web-control
19:18:23:         Config: C:\ProgramData\FAHClient\config.xml
19:18:23:******************************** CBang ********************************
19:18:23:           Date: Oct 20 2020
19:18:23:           Time: 11:36:18
19:18:23:       Revision: 7e4ce85225d7eaeb775e87c31740181ca603de60
19:18:23:         Branch: master
19:18:23:       Compiler: Visual C++ 2015
19:18:23:        Options: /TP /nologo /EHa /wd4297 /wd4103 /O2 /Zc:throwingNew /MT
19:18:23:       Platform: win32 10
19:18:23:           Bits: 32
19:18:23:           Mode: Release
19:18:23:******************************* System ********************************
19:18:23:            CPU: AMD Ryzen 9 7950X3D 16-Core Processor
19:18:23:         CPU ID: AuthenticAMD Family 25 Model 97 Stepping 2
19:18:23:           CPUs: 32
19:18:23:         Memory: 31.21GiB
19:18:23:    Free Memory: 19.14GiB
19:18:23:        Threads: WINDOWS_THREADS
19:18:23:     OS Version: 6.2
19:18:23:    Has Battery: false
19:18:23:     On Battery: false
19:18:23:     UTC Offset: -5
19:18:23:            PID: 17404
19:18:23:            CWD: C:\ProgramData\FAHClient
19:18:23:  Win32 Service: false
19:18:23:             OS: Windows 10 Enterprise
19:18:23:        OS Arch: AMD64
19:18:23:           GPUs: 2
19:18:23:          GPU 0: Bus:18 Slot:0 Func:0 AMD:2 Raphael [Ryzen 7000 Series iGPU]
19:18:23:          GPU 1: Bus:1 Slot:0 Func:0 NVIDIA:8 GA104 [GeForce RTX 3070 Ti]
19:18:23:  CUDA Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:8.6 Driver:12.6
19:18:23:OpenCL Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:3.0 Driver:560.94
19:18:23:OpenCL Device 1: Platform:1 Device:0 Bus:18 Slot:0 Compute:1.2 Driver:3608.0

Any ideas on what could be causing this WU upload to fail? I have tried disabling antivirus and it is still not working. I use Bitdefender and turned off both firewall and Bitdefender Shield. I also tried rebooting.

[Joe_H]

I am not seeing anything obvious to explain this. Both the WS and CS indicated in the log are up and responding from what I can see. Since you can upload and download WUs to other servers that makes some possible causes less likely. If you were posting from someplace outside the US that cold be an issue with some servers, but the IP you posted from indicates you are in the US. It is possible a router between you and these two servers is dropping packets under some conditions. Otherwise the symptoms look just like what we have seen in the past for a firewall blocking connections using HTTP over ports 80 or 8080 and not using a "known browser".

[TonyStewart14]

Thank you Joe for the response. I am on Ethernet and haven't had the same issue with other WUs, so packet drop shouldn't be an issue. I also followed Bitdefender's steps to disable AV completely since there isn't one button to completely turn everything off, but I still had the same issue.

[TonyStewart14]

I have a second WU giving the same error message (156,4,4 in addition to 26, 4, 13). I have been able to finish WUs on other projects just fine with some of the same servers, so I know that's not the issue.