Collection/work servers 128.252.203.1 never receiving

[rok65612]

Both the Work and Collection servers return errors.

I've tried to access through a VPN, not through a VPN, different locations, restarting the client... but it almost invariably results in the Work Unit expiring. What a huge waste of electricity and bandwidth to need to leave it running but for it to never clear.

Log below:

Code: Select all

04:40:03:Trying to access database...
04:40:03:Successfully acquired database lock
04:40:03:FS00:Initialized folding slot 00: cpu:5
04:40:03:FS01:Initialized folding slot 01: gpu:3:0 Navi 10 [Radeon RX 5600 OEM/5600 XT/5700/5700 XT]
04:40:03:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
04:40:03:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
04:40:03:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
04:40:03:WU05:FS00:Connecting to 128.252.203.12:8080
04:40:03:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
04:40:03:WU04:FS01:Connecting to 128.252.203.11:8080
04:40:05:3:127.0.0.1:New Web session
04:40:09:WU04:FS01:Upload 76.00%
04:40:09:WU05:FS00:Upload 84.91%
04:40:15:WU05:FS00:Upload 91.43%
04:40:15:WU04:FS01:Upload 90.51%
04:40:21:WU05:FS00:Upload 97.49%
04:40:21:WU04:FS01:Upload 97.15%
04:40:53:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:40:53:WU05:FS00:Trying to send results to collection server
04:40:53:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
04:40:53:WU05:FS00:Connecting to 128.252.203.1:8080
04:40:53:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:40:53:WU04:FS01:Trying to send results to collection server
04:40:53:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
04:40:53:WU04:FS01:Connecting to 128.252.203.1:8080
04:40:59:WU05:FS00:Upload 82.22%
04:40:59:WU04:FS01:Upload 24.10%
04:41:05:WU04:FS01:Upload 48.70%
04:41:11:WU04:FS01:Upload 81.16%
04:41:33:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
04:41:34:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
04:41:34:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
04:41:34:WU05:FS00:Connecting to 128.252.203.12:8080
04:41:40:WU05:FS00:Upload 80.64%
04:41:45:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
04:41:45:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
04:41:45:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
04:41:45:WU04:FS01:Connecting to 128.252.203.11:8080
04:41:46:WU05:FS00:Upload 97.94%
04:41:51:WU04:FS01:Upload 32.96%
04:41:57:WU04:FS01:Upload 57.80%
04:42:03:WU04:FS01:Upload 81.90%
04:42:17:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:42:17:WU05:FS00:Trying to send results to collection server
04:42:17:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
04:42:17:WU05:FS00:Connecting to 128.252.203.1:8080
04:42:23:WU05:FS00:Upload 61.10%
04:42:29:WU05:FS00:Upload 80.42%
04:42:35:WU05:FS00:Upload 99.06%
04:42:36:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:42:36:WU04:FS01:Trying to send results to collection server
04:42:36:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
04:42:36:WU04:FS01:Connecting to 128.252.203.1:8080
04:42:42:WU04:FS01:Upload 39.35%
04:42:48:WU04:FS01:Upload 74.03%
04:42:54:WU04:FS01:Upload 99.85%
04:43:05:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
04:43:05:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
04:43:05:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
04:43:05:WU05:FS00:Connecting to 128.252.203.12:8080
04:43:11:WU05:FS00:Upload 61.33%
04:43:17:WU05:FS00:Upload 91.88%
04:43:24:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
04:43:24:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
04:43:24:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
04:43:24:WU04:FS01:Connecting to 128.252.203.11:8080
04:43:30:WU04:FS01:Upload 64.19%
04:43:37:WU04:FS01:Upload 90.75%
04:43:49:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:43:49:WU05:FS00:Trying to send results to collection server
04:43:49:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
04:43:49:WU05:FS00:Connecting to 128.252.203.1:8080
04:43:55:WU05:FS00:Upload 63.12%
04:44:01:WU05:FS00:Upload 85.14%
04:44:09:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:44:09:WU04:FS01:Trying to send results to collection server
04:44:09:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
04:44:09:WU04:FS01:Connecting to 128.252.203.1:8080
04:44:15:WU04:FS01:Upload 57.80%
04:44:21:WU04:FS01:Upload 84.60%
04:44:35:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
04:44:42:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
04:44:42:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
04:44:42:WU05:FS00:Connecting to 128.252.203.12:8080
04:44:48:WU05:FS00:Upload 65.59%
04:44:54:WU05:FS00:Upload 94.35%
04:44:54:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
04:45:01:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
04:45:01:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
04:45:01:WU04:FS01:Connecting to 128.252.203.11:8080
04:45:07:WU04:FS01:Upload 66.90%
04:45:13:WU04:FS01:Upload 94.93%
04:45:25:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:45:25:WU05:FS00:Trying to send results to collection server
04:45:25:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
04:45:25:WU05:FS00:Connecting to 128.252.203.1:8080
04:45:31:WU05:FS00:Upload 59.08%
04:45:37:WU05:FS00:Upload 82.89%
04:45:45:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:45:45:WU04:FS01:Trying to send results to collection server
04:45:45:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
04:45:45:WU04:FS01:Connecting to 128.252.203.1:8080
04:45:51:WU04:FS01:Upload 41.32%
04:45:57:WU04:FS01:Upload 76.49%
04:46:12:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
04:46:30:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
04:47:19:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
04:47:19:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
04:47:19:WU05:FS00:Connecting to 128.252.203.12:8080
04:47:38:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
04:47:38:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
04:47:38:WU04:FS01:Connecting to 128.252.203.11:8080
04:47:44:WU04:FS01:Upload 86.57%
04:47:50:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:47:50:WU05:FS00:Trying to send results to collection server
04:47:50:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
04:47:50:WU05:FS00:Connecting to 128.252.203.1:8080
04:47:56:WU05:FS00:Upload 26.06%
04:48:02:WU05:FS00:Upload 53.46%
04:48:08:WU05:FS00:Upload 75.93%
04:48:14:WU05:FS00:Upload 94.35%
04:48:19:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:48:19:WU04:FS01:Trying to send results to collection server
04:48:19:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
04:48:19:WU04:FS01:Connecting to 128.252.203.1:8080
04:48:25:WU04:FS01:Upload 58.04%
04:48:31:WU04:FS01:Upload 89.28%
04:48:45:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
04:49:04:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
04:51:34:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
04:51:34:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
04:51:34:WU05:FS00:Connecting to 128.252.203.12:8080
04:51:53:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
04:51:53:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
04:51:53:WU04:FS01:Connecting to 128.252.203.11:8080
04:51:59:WU04:FS01:Upload 89.77%
04:52:04:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:52:04:WU05:FS00:Trying to send results to collection server
04:52:04:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
04:52:04:WU05:FS00:Connecting to 128.252.203.1:8080
04:52:10:WU05:FS00:Upload 33.02%
04:52:16:WU05:FS00:Upload 54.14%
04:52:22:WU05:FS00:Upload 73.91%
04:52:28:WU05:FS00:Upload 94.35%
04:52:33:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:52:33:WU04:FS01:Trying to send results to collection server
04:52:33:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
04:52:33:WU04:FS01:Connecting to 128.252.203.1:8080
04:52:39:WU04:FS01:Upload 53.62%
04:52:45:WU04:FS01:Upload 84.36%
04:52:59:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
04:53:18:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
04:58:25:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
04:58:25:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
04:58:25:WU05:FS00:Connecting to 128.252.203.12:8080
04:58:44:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
04:58:44:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
04:58:44:WU04:FS01:Connecting to 128.252.203.11:8080
04:58:50:WU04:FS01:Upload 87.31%
04:58:55:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:58:55:WU05:FS00:Trying to send results to collection server
04:58:55:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
04:58:55:WU05:FS00:Connecting to 128.252.203.1:8080
04:59:01:WU05:FS00:Upload 27.63%
04:59:07:WU05:FS00:Upload 52.12%
04:59:13:WU05:FS00:Upload 73.91%
04:59:20:WU05:FS00:Upload 92.55%
04:59:24:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
04:59:24:WU04:FS01:Trying to send results to collection server
04:59:24:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
04:59:24:WU04:FS01:Connecting to 128.252.203.1:8080
04:59:30:WU04:FS01:Upload 54.35%
04:59:36:WU04:FS01:Upload 84.36%
04:59:51:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
05:00:09:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
05:09:31:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
05:09:31:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
05:09:31:WU05:FS00:Connecting to 128.252.203.12:8080
05:09:50:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
05:09:50:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
05:09:50:WU04:FS01:Connecting to 128.252.203.11:8080
05:09:56:WU04:FS01:Upload 87.80%
05:10:01:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
05:10:01:WU05:FS00:Trying to send results to collection server
05:10:01:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
05:10:01:WU05:FS00:Connecting to 128.252.203.1:8080
05:10:07:WU05:FS00:Upload 36.39%
05:10:13:WU05:FS00:Upload 54.59%
05:10:19:WU05:FS00:Upload 75.25%
05:10:25:WU05:FS00:Upload 92.77%
05:10:30:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
05:10:30:WU04:FS01:Trying to send results to collection server
05:10:30:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
05:10:30:WU04:FS01:Connecting to 128.252.203.1:8080
05:10:36:WU04:FS01:Upload 46.48%
05:10:42:WU04:FS01:Upload 85.10%
05:10:56:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
05:11:14:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0
05:27:28:WU05:FS00:Sending unit results: id:05 state:SEND error:NO_ERROR project:18210 run:383 clone:2 gen:17 core:0xa8 unit:0x0000000200000011000047220000017f
05:27:28:WU05:FS00:Uploading 27.82MiB to 128.252.203.12
05:27:28:WU05:FS00:Connecting to 128.252.203.12:8080
05:27:46:WU04:FS01:Sending unit results: id:04 state:SEND error:NO_ERROR project:18201 run:702 clone:2 gen:12 core:0x22 unit:0x000000020000000c00004719000002be
05:27:46:WU04:FS01:Uploading 25.41MiB to 128.252.203.11
05:27:46:WU04:FS01:Connecting to 128.252.203.11:8080
05:27:52:WU04:FS01:Upload 87.80%
05:27:58:WARNING:WU05:FS00:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
05:27:58:WU05:FS00:Trying to send results to collection server
05:27:58:WU05:FS00:Uploading 27.82MiB to 128.252.203.1
05:27:58:WU05:FS00:Connecting to 128.252.203.1:8080
05:28:04:WU05:FS00:Upload 36.17%
05:28:10:WU05:FS00:Upload 54.36%
05:28:16:WU05:FS00:Upload 74.13%
05:28:22:WU05:FS00:Upload 92.55%
05:28:27:WARNING:WU04:FS01:Exception: Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0
05:28:27:WU04:FS01:Trying to send results to collection server
05:28:27:WU04:FS01:Uploading 25.41MiB to 128.252.203.1
05:28:27:WU04:FS01:Connecting to 128.252.203.1:8080
05:28:33:WU04:FS01:Upload 57.30%
05:28:39:WU04:FS01:Upload 86.08%
05:28:53:ERROR:WU05:FS00:Exception: 10002: Received short response, expected 512 bytes, got 0
05:29:12:ERROR:WU04:FS01:Exception: 10002: Received short response, expected 512 bytes, got 0

[Neil-B]

Check the folding web apps wu status .. this pattern sometimes occurs when the wu does actually upload but the client doesn't get the acknowledment for some reason ..the wu may have been received ok and the hanging wu may be able to be dumped

[rok65612]

Thanks for the tip. When I check the web app WU status it always says "100%" on the progress bar, but then it also says "My computer has 3.67 days to complete this work unit." and "My computer has 3.58 days to complete this work unit." and ETAs of 0.00 secs.

Does this mean that the WUs have been uploaded successfully or not?

[Neil-B]

Think there may be some confusion here ... By WU Status App I mean https://apps.foldingathome.org/wu#proje ... e=2&gen=12 ... Your comments imply you are looking at the web control.

If you username is 83zn9bg9gw07 then the Wus for both project:18210 run:383 clone:2 gen:17 and project:18201 run:702 clone:2 gen:12 mentioned at the top of your log extract have been received by FaH servers and made their way into the stats ... iirc correctly one of the issues that could cause this was certain av products which use packet inspection that sometimes interference with the responses from the servers (kindof rare, ephemeral and hard to diagnose) ... a quick check of WU Status web page will confirm if the WU has actually been uploaded at which point the hanging WU (which has already actually been uploaded can be deleted ... If you need help on how to do that just ask.

[toTOW]

Quoting my Discord #supprot channel pinned post :

Failed to send results to work server: 10002: Received short response, expected 512 bytes, got 0

This error usually indicates that something is messing with the client connections to the server ... it could be proxy/firewall/security software ...
One known issue is with Kaspersky deep packet inspection that alters FAH network packets ...
See this post and the following discussion (with translation of the message) : https://discord.com/channels/5738706890 ... 6236302336

[rok65612]

Thank you Neil-B! This is exactly the information I was looking for, and yes, I was confused by what was meant by web app.

I remember reading about how to clear the hanging WU so I'll see if I can find the details to remedy this.

Thank you also toTOW - it is almost definitely this problem I'm experiencing. I'll see if there's a way to get around that.

Thanks again! You guys have been a great help!

[wjha]

I want to reopen the discussion.

Frequently I see those errors im my logs.
For me that seems to be a common error among the community - but many don't bother.

AFAIK my computer is straight forward, with exeption of MS no other virus checker.
The problem is not stable, sometimes the work goes back without issue, other time there stuck 2 - 5 WU

You might think that's not bothering us - but what's about the server load with all that not completed WU that are repeatedly uploaded again and again?

Might there also be a problem with the server programs or the server adjustment?

[toTOW]

I see that you are from Germany, and this thing is from there : https://en.wikipedia.org/wiki/Fritz!Box

It's known to cause the same issues as Kaspersky, and the DPI feature can be disabled in the box configuration. It might be what causes your issues.

[wjha]

Ok, yes I'm using a modern Fritz.Box with actual firmware.

I'm not so informed - can you tell me what issues are there?

What I found was the general firewall behavior. This seems only to be switched off, if the Fritz.Box is NOT the internet gateway.

P.S. A quite old and sparse article. The mentioned 7390 is out of service for more than 5 years

[Joe_H]

I don't recall all of the issues, but there have been several topics here in the past about FritzBox and other firewall containing devices. The most recent topic would be this one - viewtopic.php?f=108&t=36049&hilit=Fritz.

Another problem someone ran into was blocking of connections directly by IP number, that sometimes gets blocked. Person found if they accessed the site by its domain name first, the cached entry of name and its matching IP number would then work okay.

The deep packet inspection modes by default will block HTTP traffic if it is not to a "known web browser". The FAHClient is basically dowloading and uploading like a browser using the same HTTP connections as browser would.