Not recieving the passkey (re-sent. Fixed)

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nostalgicstone
Posts: 2
Joined: Sun Mar 15, 2020 4:57 am

Re: Not recieving the passkey (re-sent. Fixed)

Post by nostalgicstone »

I'm on a gmail account and I have not received any of the 5 passkeys that I've requested over the last 5 days. Tried multiple emails, nothing in spam. Whats going on?
Yancarlo Ramsey
Posts: 1
Joined: Mon Mar 23, 2020 12:55 am

Re: Not recieving the passkey (re-sent. Fixed)

Post by Yancarlo Ramsey »

Another gmail user here, I just set up FAH and am also experiencing the "no passkey received" issue (yeah, nothing in spam).
The rest of the thread gives me the impression that I need to simply wait a few days for the email to be manually sent from your non-gmail address, and there's no point in requesting it again after the 4 hours, is that correct?

*Edit: Looks like someone got that sent to me this evening. Thanks!
adityaruplaha
Posts: 2
Joined: Mon Mar 23, 2020 7:22 am

Re: Not recieving the passkey (re-sent. Fixed)

Post by adityaruplaha »

I have the exact same problem. Requested on the same account a few times, never arrived. Checked spam too.
Illyria
Posts: 1
Joined: Mon Mar 23, 2020 12:36 pm

Re: Not recieving the passkey (re-sent. Fixed)

Post by Illyria »

Didn't get my passkey either on gmail. Tried twice
imWACC0
Posts: 3
Joined: Mon Mar 23, 2020 2:44 pm

Re: Not recieving the passkey (re-sent. Fixed)

Post by imWACC0 »

Guess I should add a "Ditto"
Joe_H
Site Admin
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Re: Not recieving the passkey (re-sent. Fixed)

Post by Joe_H »

A problem was identified over the weekend, the maintainer for the passkey mailer was working on it.

I had a test request for a passkey in the queue that I submitted Saturday, it just showed up in my email. I do not know if all problems have been fixed, but hopefully it is a sign that some passkey should start showing up.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
adityaruplaha
Posts: 2
Joined: Mon Mar 23, 2020 7:22 am

Re: Not recieving the passkey (re-sent. Fixed)

Post by adityaruplaha »

I can confirm, I just received my passkey.
JManDoo
Posts: 2
Joined: Mon Mar 23, 2020 6:53 pm

Re: Not recieving the passkey (re-sent. Fixed)

Post by JManDoo »

I have yet to receive mine, I did this last week a few times, but still nothing
JManDoo
Posts: 2
Joined: Mon Mar 23, 2020 6:53 pm

Re: Not recieving the passkey (re-sent. Fixed)

Post by JManDoo »

Still no pass key
Sueno
Posts: 1
Joined: Tue Mar 24, 2020 12:15 pm

Re: Not recieving the passkey (re-sent. Fixed)

Post by Sueno »

I have been having similar issue although I'm not using gmail and I don't have spam filtering enabled.
Seems that there is some issue with automatically sending out the passkeys.
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