Client Connection Timed Out

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Pescara
Posts: 3
Joined: Tue Mar 17, 2020 7:31 pm

Client Connection Timed Out

Post by Pescara »

Hello,

I am new and installed F@H yesterday. When i try to open the page https:// client.foldingathome. org/ in chrome it loads super quick but then every ~1-2 sec it reloads before I can change identity, change supported research, power use etc. If I try chrome incognito it does the same thing. If I try in Safari it takes the full 30 sec to connect but then says:
"Client Connection Timed Out
Your browser was unable to connect to a Folding@home client running on your computer.
1. Install the Folding@home client.
2. Make sure you Folding@home client is running.
3. Reload this page."

I reload the page and same thing. If I open the FAHControl it says local Online with an IP address and lots of other info that all looks 'right'. If I open the FAHViewer sometimes it is working on things and giving me lots of snapshots and neat graphics etc. Having these 2 open does not affect the issue above.

Any suggestions or help?

Thank you

Computer Specs: Intel Core i7-3667u CPU @ 2GHz, 4 Core, 8GB RAM
Network Connection: Cable, no proxy or FW
Operating System: macOS 10.14.6
Overclocked?: What is overclocked?
Stable?: Try a few stability testing programs if you think that FaH is crashing your computer. It may be that your PC is just unstable overall.
Software: 7.5.1
WU details: not sure what this is either.
Joe_H
Site Admin
Posts: 7929
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: Client Connection Timed Out

Post by Joe_H »

On my Mac, changing the URL to use http instead of https will get the Web Control to load in Safari. Sometimes takes a refresh. This is on Safari 12.1.2 on Sierra, don't know if it still will work that way on later versions.

Firefox has worked for me in the past, and others report it working for them recently.
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iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
Pescara
Posts: 3
Joined: Tue Mar 17, 2020 7:31 pm

Re: Client Connection Timed Out

Post by Pescara »

Thank you Joe. The http trick worked on Safari and I hadn't checked Firefox but it is working there as well. Still not working on Chrome but at least I know everything in the background is actually working... presumably?

Thanks again!
acytryn
Posts: 5
Joined: Mon Mar 16, 2020 4:38 pm

Re: Client Connection Timed Out

Post by acytryn »

For chrome, you can use Incognito that and it will work
Pescara
Posts: 3
Joined: Tue Mar 17, 2020 7:31 pm

Re: Client Connection Timed Out

Post by Pescara »

Update:

The trick you gave me worked, but is not longer working? It doesn't matter which browser (chrome, safari, Firefox) I try they all just timeout after 30 sec. If I reload it does the same thing. I restarted browsers, rebooted my computer, and still nothing. Any other ideas?
Joe_H
Site Admin
Posts: 7929
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: Client Connection Timed Out

Post by Joe_H »

More workarounds are listed in the FAQ, see #7 - viewtopic.php?f=80&t=32463
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
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