Emails with passkey flooding problem

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SerhiiD
Posts: 1
Joined: Mon Mar 16, 2020 12:10 pm

Emails with passkey flooding problem

Post by SerhiiD »

Hi. Two days ago I requested a passkey (two times, for two different emails, because I didn't receive it for some time). And now i'm receiving one email with a passkey every 0.5-1 hour (23 emails so far). Not sure it is supposed to work like this.
davidcoton
Posts: 1094
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Emails with passkey flooding problem

Post by davidcoton »

The passkey system (and other parts of F@H) are overloaded with the enormous response to several social media references. The team are working on adding additional resources, there seems to be an issue somewhere, the admins are aware and are working on it. Please be patient.
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