Stats not updating? [Announced Maintenance]

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Nick200
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Joined: Fri Jun 20, 2014 6:40 am
Location: New Zealand

Stats not updating? [Announced Maintenance]

Post by Nick200 »

Mod note: split from original topic as this was an announced down time

And down again, at local NZ time 1pm Weds 14 Sept - or 6pm Tuesday 13 Sept California time?
bollix47
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Re: Stats not updating?

Post by bollix47 »

viewtopic.php?p=288624#p288624
Joe_H
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Re: Stats not updating?

Post by Joe_H »

Also posted on the blog - https://folding.stanford.edu/home/heads ... intenance/. One of the posters here also posted a link to the blog post on the official reddit page - https://www.reddit.com/r/foldingathome/.
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caintry_boy
Posts: 58
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Re: Stats not updating?

Post by caintry_boy »

Stats server seems to be going down a lot, no way to fix this problem? Perhaps a new server?




:)
ChristianVirtual
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Re: Stats not updating?

Post by ChristianVirtual »

But this time it was announced, which is good !
ImageImage
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broed55
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Re: Stats not updating?

Post by broed55 »

I am receiving, folding and sending WU's. But I am not seeing any points registering.
Is there a problem with the servers?
broed55
Posts: 5
Joined: Fri Apr 26, 2013 6:14 pm

Re: Stats not updating?

Post by broed55 »

Oops, I should have read blogs above.
Sorry.
caintry_boy
Posts: 58
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Re: Stats not updating?

Post by caintry_boy »

ChristianVirtual wrote:But this time it was announced, which is good !
Well Thursday has come and gone...No stats...




:(
Mark12547
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Re: Stats not updating?

Post by Mark12547 »

caintry_boy wrote:
ChristianVirtual wrote:But this time it was announced, which is good !
Well Thursday has come and gone...No stats...

:(
One of the things I have learned is that routine maintenance sometimes isn't so routine. Sometimes one has to define "Thursday" as extending until 8am Friday Pacific Daylight Saving Time. :cry: (I have had to do things like that on rare occasion when I applied software maintenance at the local community college.)

At least we have the stated intent that we will get the points that we should have been accumulating during server maintenance and that the WUs that our systems complete will help further science.
JimboPalmer
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Re: Stats not updating?

Post by JimboPalmer »

Yes an important IT guideline is "Never start a downtime on a Friday, you will still be there on Monday". I do hope they get it up today so they don't have to work all weekend.
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bruce
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Re: Stats not updating?

Post by bruce »

Unfortunately the FAH team is not the IT team, so getting a new ETA is several levels removed from the guys who are doing the work. At lease cxh is in contact with SOMEBODY in IT and he announced he doesn't have good information.

I wish that was different, but it's a fact of life.
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> All of our representatives are helping other customers but will give you the attention you need as soon as possible.....
HaloJones
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Re: Stats not updating?

Post by HaloJones »

As cxh is browsing the page as I wrote, could cxh provide a first-hand update please?
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Re: Stats not updating?

Post by 7im »

HaloJones wrote:As cxh is browsing the page as I wrote, could cxh provide a first-hand update please?
Like this one: viewtopic.php?p=288726#p288726 ? 8-)
How to provide enough information to get helpful support
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Re: Stats not updating?

Post by montemac »

Stats back up, but only show 4 work units for all the time they have been down. I have 5 computers going, although some only do small units. Only about 3500 points additional .
Folding on 4 pc's
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montemac
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Re: Stats not updating?

Post by montemac »

My points have gone up from 6218489 to 6227796 since last post. Things are looking better.
There were 6,215,007 points showing during the maintenance.
Folding on 4 pc's
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