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artoar_11
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Stats not updating?

Post by artoar_11 »

Whether the statistics server has stopped? On the page of official statistics I see:

Last updated: Sun Sep 4 03:00:11 PDT 2016
Sun Sep 4 10:00:11 UTC 2016
snapshot
Posts: 132
Joined: Thu Apr 09, 2009 7:25 pm
Location: Wiltshire, UK

Re: Stats not updating?

Post by snapshot »

A stats update started at 11:00 UTC and is still running six hours later. It's not exactly unusual for the stats server to take Sunday off......
If it doesn't sort itself out, don't expect it to be fixed before 15:00 UTC tomorrow.
Nathan_P
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Asus Z9PA, 2 Ivy 12 core, 16gb Ram, H folding appliance (fold only)
Location: Jersey, Channel islands

Re: Stats not updating?

Post by Nathan_P »

Its Labour day in the US tomorrow, better change that to 15:00 UTC on Tuesday....... Unless the stats server has gone on extended vacation again!! :lol: :lol:
I thought the stats server was being migrated to that infernal cloud thing???
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davidcoton
Posts: 1094
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Stats not updating?

Post by davidcoton »

Nathan_P wrote:I thought the stats server was being migrated to that infernal cloud thing???
That might explain the problem.
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ChristianVirtual
Posts: 1576
Joined: Tue May 28, 2013 12:14 pm
Location: Tokyo

Re: Stats not updating?

Post by ChristianVirtual »

Even a server in the cloud need a hug, from time to time ...
ImageImage
Please contribute your logs to http://ppd.fahmm.net
road-runner
Posts: 227
Joined: Sun Dec 02, 2007 4:01 am
Location: Willis, Texas

Re: Stats not updating?

Post by road-runner »

Which ever server it is definitely on vacation
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drougnor
Posts: 147
Joined: Tue Dec 29, 2009 2:21 am

Re: Stats not updating?

Post by drougnor »

I can confirm that the flat files are not updating. My stats system is set up to compare the last pulled file date/time stamp to the date/time stamp within the first line of the flat file and will not do anything if there's no difference. I'm not getting any error messages about difficulty connecting, so I can only assume that means, for whatever reason, the flat files themselves (Specifically, the server that builds them from the dynamic data available) are broken. I know we're not likely at all to see resolution before Tuesday, but I wanted to ensure that the right server was being looked at.

Thanks!
d
Nathan_P
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Not currently folding
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Asus Z9PA, 2 Ivy 12 core, 16gb Ram, H folding appliance (fold only)
Location: Jersey, Channel islands

Re: Stats not updating?

Post by Nathan_P »

ChristianVirtual wrote:Even a server in the cloud need a hug, from time to time ...
I thought that one of the reasons for having your stuff on the cloud was that it was always available or has the race to the cheapest way to store data done away with redundancy?
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snapshot
Posts: 132
Joined: Thu Apr 09, 2009 7:25 pm
Location: Wiltshire, UK

Re: Stats not updating?

Post by snapshot »

Don't confuse storage with processing. The data have to be knocked into shape, and this is likely to be just one server, before they can be stored in the cloud.
fredex
Posts: 48
Joined: Thu Apr 01, 2010 1:17 am
Location: stoneham, ma, us

Is there a stats problem?

Post by fredex »

I'm monitoring my stats at both extremeOC and Kakaostats.alexbueno.me, and BOTH sites show zero points for Monday 9/5 and so far for today 9/6.

My FAHControl shows in its logs that my system is continuing to crank out the points.

Anybody else having similar issues?

thanks!

Fred
ChristianVirtual
Posts: 1576
Joined: Tue May 28, 2013 12:14 pm
Location: Tokyo

Re: Is there a stats problem?

Post by ChristianVirtual »

We all do have the same issue. Once the holiday in US is done and an admin took care the stats will be back. There is a statistical correlation that the stat server often break before holidays ;-)

The good thing: the points not get lost. And come soon into your stats in one or few shot. Don't worry
ImageImage
Please contribute your logs to http://ppd.fahmm.net
BigApplePi
Posts: 26
Joined: Sun May 25, 2008 2:06 am

Re: Stats not updating?

Post by BigApplePi »

My only worry is having an outage without a broadcasted explanation. For some it's like knowing there is a horse race or ball game but not being able to watch because the video is blocked out, lol.
DocJonz
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Re: Stats not updating?

Post by DocJonz »

The PG group often talk about wanting to improve communication - here's an opportunity to update the donors on what's going on - it doesn't cost any money, would only take a minute, and it may even keep some of them happy (I have to say 'some' as there's always a few who will never be :D )
Folding Stats (HFM.NET): DocJonz Folding Farm Stats
snapshot
Posts: 132
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Location: Wiltshire, UK

Re: Stats not updating?

Post by snapshot »

Yes, a word or three from the team would be appreciated.
ra_alfaomega
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Re: Stats not updating?

Post by ra_alfaomega »

I checked the fah stats and my points status and I noticed that it was updated, that was 3-4 hours ago. Now if I want to see that page again it doesn't load anymore.
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