No points registering

If you're new to FAH and need help getting started or you have very basic questions, start here.

Moderators: Site Moderators, FAHC Science Team

Post Reply
broed55
Posts: 5
Joined: Fri Apr 26, 2013 6:14 pm

No points registering

Post by broed55 »

My stats are no linger registering.
This happened a few hours ago.
What do I need to do?
Joe_H
Site Admin
Posts: 7938
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: No points registering

Post by Joe_H »

Welcome to the folding support forum.

Please see this topic - viewtopic.php?f=18&t=29107. The stats server is currently down, given the holiday weekend it is not certain when exactly that the server will be looked into and back online. My best guess is sometime Tuesday morning.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
broed55
Posts: 5
Joined: Fri Apr 26, 2013 6:14 pm

Re: No points registering

Post by broed55 »

Hi Joe_H.
Thank you for your quick reply. I am still receiving WU's and points are accumulating on the FAH Web Control only.
Should I stop folding till the server is fixed?
rwh202
Posts: 410
Joined: Mon Nov 15, 2010 8:51 pm
Hardware configuration: 8x GTX 1080
3x GTX 1080 Ti
3x GTX 1060
Various other bits and pieces
Location: South Coast, UK

Re: No points registering

Post by rwh202 »

broed55 wrote:Hi Joe_H.
Thank you for your quick reply. I am still receiving WU's and points are accumulating on the FAH Web Control only.
Should I stop folding till the server is fixed?
No need to stop folding - in 99% of cases it is just the stats server with the issue. The workservers are still recording the completion of WUs and the stats will catch up in due course. Occasionally there might be a stray WU or two but even they tend to get swept up eventually.
Post Reply