Stats server error

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art_l_j_PlanetAMD64
Posts: 472
Joined: Sun May 30, 2010 2:28 pm

Stats server error

Post by art_l_j_PlanetAMD64 »

Hi, I didn't see any other logical place to put this, so I put it here. If there's a better place for it, then please move it there. Thanks!

I was going to look at my stats page, and when I went there, this message came up:
There was an error accessing/using the database.
Description: error opening [email protected]:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.
Now, this happened during the stats update time, when normally you get the message (I'm paraphrasing here) "Stats server is busy updating, you can look at team stats or 3rd-party stats sites."

The actual URL was:
http://fah-web.stanford.edu/cgi-bin/mai ... mnum=45862
art_l_j_PlanetAMD64
Over 1.04 Billion Total Points
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In memory of my Mother May 12th 1923 - February 10th 2012
Zagen30
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Re: Stats server error

Post by Zagen30 »

I'm seeing the same thing even when the stats aren't supposed to be updating.
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art_l_j_PlanetAMD64
Posts: 472
Joined: Sun May 30, 2010 2:28 pm

Re: Stats server error

Post by art_l_j_PlanetAMD64 »

Zagen30 wrote:I'm seeing the same thing even when the stats aren't supposed to be updating.
It has started working again, I'm seeing this now:
Stats update in progress
art_l_j_PlanetAMD64
Over 1.04 Billion Total Points
Over 185,000 Work Units
Over 3,800,000 PPD
Overall rank (if points are combined) 20 of 1721690
In memory of my Mother May 12th 1923 - February 10th 2012
art_l_j_PlanetAMD64
Posts: 472
Joined: Sun May 30, 2010 2:28 pm

Re: Stats server error

Post by art_l_j_PlanetAMD64 »

Oops, it's back to the failure mode again ...
There was an error accessing/using the database.
Description: error opening [email protected]:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.
art_l_j_PlanetAMD64
Over 1.04 Billion Total Points
Over 185,000 Work Units
Over 3,800,000 PPD
Overall rank (if points are combined) 20 of 1721690
In memory of my Mother May 12th 1923 - February 10th 2012
Macaholic
Site Moderator
Posts: 811
Joined: Thu Nov 29, 2007 11:57 pm
Location: 1 Infinite Loop

Re: Stats server error

Post by Macaholic »

Thank you. Dr. Pande has been notified. :)
Fold! It does a body good!™
VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: Stats server error

Post by VijayPande »

Should be fixed now. Thanks for the notification.
Prof. Vijay Pande, PhD
Departments of Chemistry, Structural Biology, and Computer Science
Chair, Biophysics
Director, Folding@home Distributed Computing Project
Stanford University
Penfold
Posts: 156
Joined: Tue Apr 10, 2012 11:09 pm
Location: Scotland

"Accessing the database"

Post by Penfold »

Using FAH v 7.1.52 on a Ubuntu machine, accessing stats etc. wirelessly from my Intel iMac (OS 10.6.8) via Folding@home Client Control.

I usually have a peek at my stats online by clicking on my name under the Status/Identity tab in the FAHControl window.

This a.m. I found this message waiting instead :

There was an error accessing/using the database.
Description: error opening [email protected]:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.


Apart from posting here to see if anyone has any insights, where else might I post to contact the 'F@H researchers'?
Ubuntu 18.04.4
F@H v 7.5.1
bollix47
Posts: 2959
Joined: Sun Dec 02, 2007 5:04 am
Location: Canada

Re: Stats server error

Post by bollix47 »

Seeing the same here and I noticed no stats were shown on the latest EOC update. Can't access stats using the Official link above ... same message.
drougnor
Posts: 147
Joined: Tue Dec 29, 2009 2:21 am

Re: Stats server error

Post by drougnor »

Don't know if it'll help, but the daily user summary flat file is only populating with this timestamp - "Fri Feb 1 01:20:14 PST 2013" and nothing else.
art_l_j_PlanetAMD64
Posts: 472
Joined: Sun May 30, 2010 2:28 pm

Re: Stats server error

Post by art_l_j_PlanetAMD64 »

Yes, I am getting the same error again:
There was an error accessing/using the database.
Description: error opening [email protected]:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.
art_l_j_PlanetAMD64
Over 1.04 Billion Total Points
Over 185,000 Work Units
Over 3,800,000 PPD
Overall rank (if points are combined) 20 of 1721690
In memory of my Mother May 12th 1923 - February 10th 2012
montemac
Posts: 39
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EMachine ET1331 desktop, Ath. II X2 215, 2.7 Ghz, Win 7 Home Prem.
Lenovo Thinkpad, Int. 2Duo CPU, P8600, 2.4 Ghz, Vista Home Prem.
Location: Richmond, VA

Re: Stats server error

Post by montemac »

I guess we'll have to wait until they wake up out there on the west coast. :)
Folding on 4 pc's
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texinga
Posts: 52
Joined: Sat Feb 05, 2011 4:42 pm

Re: Stats server error

Post by texinga »

I noticed just a few minutes ago (at the 7am Eastern time hour) that the User Stats page was attempting to do an update and the normal "Updating Stats" message was displayed. But at around 7:12am, it reverted back to the error screen rather than show any updated Stats.
art_l_j_PlanetAMD64
Posts: 472
Joined: Sun May 30, 2010 2:28 pm

Re: Stats server error

Post by art_l_j_PlanetAMD64 »

texinga wrote:I noticed just a few minutes ago (at the 7am Eastern time hour) that the User Stats page was attempting to do an update and the normal "Updating Stats" message was displayed. But at around 7:12am, it reverted back to the error screen rather than show any updated Stats.
Yes, I noticed the same thing, that the only 'normal' operation of the stats server was during the update period.
art_l_j_PlanetAMD64
Over 1.04 Billion Total Points
Over 185,000 Work Units
Over 3,800,000 PPD
Overall rank (if points are combined) 20 of 1721690
In memory of my Mother May 12th 1923 - February 10th 2012
VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: Stats server error

Post by VijayPande »

ok, we're on it.
Prof. Vijay Pande, PhD
Departments of Chemistry, Structural Biology, and Computer Science
Chair, Biophysics
Director, Folding@home Distributed Computing Project
Stanford University
bollix47
Posts: 2959
Joined: Sun Dec 02, 2007 5:04 am
Location: Canada

Re: Stats server error

Post by bollix47 »

Official donor and team stats links working again ... latest update on kakao does have data.

Error still showing on Client statistics.

Now error message on all three links of the Official stats.

Appears to come and go. :e?:
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