Search found 4 matches

by Turaiel
Mon Apr 06, 2020 1:42 pm
Forum: Discussions of General-FAH topics
Topic: Unable to receive bonus points
Replies: 8
Views: 1467

Re: Unable to receive bonus points

(Late) Update: looks like I started getting bonus and then stopped again. I discovered that the clients reverted to the wrong passkey. I've reset the passkey and restarted both clients and now the bonus appears to be working properly.

Thanks again for the assistance.
by Turaiel
Sat Apr 04, 2020 2:46 pm
Forum: Discussions of General-FAH topics
Topic: Unable to receive bonus points
Replies: 8
Views: 1467

Re: Unable to receive bonus points

Thanks for the information. It looks like the stats now show 94 completed WUs (same info shows for both passkeys), so I suppose maybe the problem is fixed? Yesterday I changed both clients to my old passkey and then changed them back today. I will watch to see if the count continues to increase toda...
by Turaiel
Sat Apr 04, 2020 2:23 am
Forum: Discussions of General-FAH topics
Topic: Unable to receive bonus points
Replies: 8
Views: 1467

Re: Unable to receive bonus points

Hi Joe_H, As I noted, I've completed over 270 work units with my username + passkey and apparently have not been receiving a bonus, seemingly at all given the number of points I've gained. Is it possible that it's related to the fact that my username's original passkey (from many years ago) did not ...
by Turaiel
Fri Apr 03, 2020 12:54 pm
Forum: Discussions of General-FAH topics
Topic: Unable to receive bonus points
Replies: 8
Views: 1467

Unable to receive bonus points

Hello, Over the last few weeks I have completed a total of 274 work units under the name Turaiel, but I've only received a bit over 2 million points. I think that for some reason I am not receiving bonus points at all. I do have a couple previous identities that use the same name but different passk...