Search found 4 matches
- Thu Mar 05, 2020 3:08 am
- Forum: New Donors start here
- Topic: Not recieving the passkey (re-sent. Fixed)
- Replies: 69
- Views: 12035
Re: Not receiving passkey
How does this problem get reported or escalated to someone who can fix it?
- Wed Mar 04, 2020 8:35 pm
- Forum: The Science of FAH -- questions/answers
- Topic: Wuhan Corona Virus / COVID-19 / SARS-CoV-2
- Replies: 179
- Views: 171728
Re: 2019-nCoV
How does one choose "other"? I see choices of Any Disease, Alzheimer’s, Cancer, Huntington’s, and Parkinson’s. With those choices, is looks like you have to choose "Any Disease" to have any chance of working on 2019-nCoV.
- Wed Mar 04, 2020 7:47 pm
- Forum: New Donors start here
- Topic: Not recieving the passkey (re-sent. Fixed)
- Replies: 69
- Views: 12035
Re: Not receiving passkey
Gmail, Yahoo, and Protonmail are all not working currently. The headers on the email that you did receive might shed light on this issue. This looks like a fairly serious problem if all 3 of those can't receive the passkey.
- Wed Mar 04, 2020 6:29 pm
- Forum: New Donors start here
- Topic: Not recieving the passkey (re-sent. Fixed)
- Replies: 69
- Views: 12035
Re: Not receiving passkey
I can't get a passkey either. I have tried 2 different domains, including gmail, and nothing is received in spam or inbox. Joe_H, what domain did you successfully get a passkey email on? I am requesting a new passkey, so maybe the problem is new emails aren't going out, but existing passkeys are?